Jabra BIZ 1500 Headset - Red
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Product Information
Full details
The Jabra BIZ 1500 Mono QD NA_APAC is a wired, over-the-head monaural headset designed for cost-conscious contact centers. It offers passive noise cancellation and a unidirectional boom microphone to reduce background distractions, ensuring clearer conversations. While it provides great sound and comfort for long calls, its wired-only connection limits mobility.
All features
| Colour | Red |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | BIZ 1500 |
| Model Part Number | 1513-0157 |
| Brand | Jabra |
Extended Product Information
FAQs
What does 'Passive Noise Cancellation' mean?
Passive Noise Cancellation means the headset uses its physical design (like the earcups and materials) to block out external sounds, rather than using electronic components to cancel noise.
How do I connect this headset to my phone?
This headset uses a Quick Disconnect (QD) connector. You simply plug the QD end of the cable into the matching QD port on your compatible desk phone.
Can I use this headset with my computer?
No, this specific model (BIZ 1500 Mono QD) is designed for desk phones with a QD port and does not have USB or 3.5mm connectors for computer use.
How durable is the microphone boom arm?
The microphone boom arm is designed to be tough and can be rotated up to 270 degrees without risk of breaking, making it suitable for frequent adjustment in contact centers.
What is the benefit of HD Voice?
HD Voice (High Definition Voice) provides clearer, more natural-sounding conversations by transmitting a wider range of audio frequencies, enhancing the quality of both incoming and outgoing calls.
Can I wear this headset on either ear?
This is a monaural (single-ear) headset, and the design typically positions the earcup for comfortable wear on one side. The microphone boom arm can be adjusted for optimal positioning, but the headset is not designed for ambidextrous switching of the earcup.
Is this headset suitable for very loud environments?
The headset features passive noise cancellation and a noise-canceling microphone, which helps significantly in noisy environments. However, for extremely loud settings, active noise cancellation might be more beneficial.
Troubleshooting
No audio in the headset
Ensure the QD cable is securely connected to both the headset and the phone. Verify that the headset is selected as the audio device on your desk phone, if applicable. Try reconnecting the QD cable.
Microphone not working or audio is muffled
Check that the microphone boom is positioned correctly in front of your mouth. Ensure the microphone opening is not obstructed. Clean the microphone end gently.
Poor sound quality or excessive background noise
Ensure the headset is properly seated on your ear. Verify that the noise-canceling microphone is functioning by checking if it's pointed towards your mouth. For persistent issues, try a different headset or check phone settings.
Headset is uncomfortable during long calls
Adjust the headband for a secure but not tight fit. Ensure the ear cushion is positioned correctly over your ear. Experiment with the microphone boom arm positioning for optimal comfort.
Pros and Cons
Pros
- Excellent noise cancellation for clearer calls in busy environments.
- Comfortable design suitable for extended wear throughout the workday.
- Durable construction built for demanding contact center use.
- Quick Disconnect feature provides ease of use and flexibility.
- Lifelike audio quality with HD Voice support.
Cons
- Wired connection limits user mobility.
- Passive noise cancellation may not be sufficient for extremely loud environments.
- Monaural design might not suit users who prefer immersive audio.
- Requires a compatible desk phone system with a QD port.
- Only available in black color for this specific model.
Setup, Compatibility & Care
Setup:
- Connect the headset's Quick Disconnect (QD) cable directly to the corresponding QD port on your compatible desk phone.
- Ensure the headset cable is securely plugged in.
Compatibility:
- This headset is designed for use with desk phones that feature a Quick Disconnect (QD) port. It is recommended for office and call center environments.
- It is not compatible with computers via USB or standard 3.5mm audio jacks.
Care:
- Cleaning the Headset: Gently wipe the exterior with a soft, dry or slightly damp cloth. Avoid using harsh chemicals or abrasive cleaners.
- Cleaning the Ear Cushion: The foam ear cushion can be carefully removed and wiped clean with a slightly damp cloth. Ensure it is completely dry before reattaching.
- Microphone Boom: Avoid bending the boom arm excessively beyond its intended range of motion (270 degrees) to prevent damage.
- Storage: When not in use, store the headset in a cool, dry place away from direct sunlight.