JBL Quantum 910X Wireless Gaming Headset - Black
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Product Information
Full details
The JBL Quantum 910X Wireless Gaming Headset is designed for gamers seeking immersive audio and precise spatial awareness, particularly on Xbox consoles. Its key benefit is the combination of JBL QuantumSOUND, QuantumSPATIAL 360 with head-tracking, and Active Noise-Cancelling for an unparalleled gaming experience. A potential caveat is its optimization for Xbox, though it maintains broad compatibility. Key features include lag-free wireless, dual-source audio connection, clear communication with a noise-cancelling microphone, and extended battery life with a play-and-charge option.
All features
| Colour | Black |
|---|---|
| Series | Quantum |
| Model Part Number | JBLQ910XWLBLKGRN |
| Brand | JBL |
Extended Product Information
FAQs
How long does the battery last on a full charge?
The JBL Quantum 910X offers up to 37 hours of battery life on a single charge with ANC and 2.4 GHz wireless. Battery life may vary depending on usage and settings.
Can I use the headset while it's charging?
Yes, the Play & Charge feature allows you to continue using the headset while it is connected to a power source via the USB charging cable.
Is the microphone detachable?
The microphone is a boom microphone that flips up for storage but is not designed to be fully detached.
How do I activate Active Noise-Cancelling?
Active Noise-Cancelling is typically activated by default when using the 2.4 GHz wireless connection. Check the headset controls or user manual for specific button functions.
Can I connect to my PC and my phone at the same time?
Yes, you can connect to your PC or console via the 2.4 GHz wireless dongle and simultaneously connect to your phone or other Bluetooth-enabled device via Bluetooth 5.2.
What is QuantumSPATIAL 360?
QuantumSPATIAL 360 is JBL's proprietary spatial audio technology that uses head-tracking sensors to provide highly accurate 3D sound positioning, enhancing immersion and in-game awareness.
Does this headset work with PlayStation consoles?
While optimized for Xbox, the JBL Quantum 910X can be connected to PlayStation consoles using the 3.5 mm audio cable for wired gameplay.
Troubleshooting
Headset not connecting wirelessly
Ensure the USB dongle is securely plugged in. Try a different USB port. Restart both the headset and your console/PC. Check if the headset is powered on and within range.
No audio from the headset
Verify the headset is selected as the audio output device in your system's settings. Check the volume controls on the headset and in the system. If using a wired connection, ensure the 3.5 mm cable is fully plugged in at both ends.
Microphone not working or not picking up voice
Ensure the microphone is not muted (check the mute button on the headset or inline controls). Make sure the microphone is flipped down into the active position. Check microphone settings in your system or game application. Test with another application.
Audio and chat balance issues
Use the Discord-certified chat dial on the headset to adjust the balance between game audio and voice chat. Ensure your in-game chat settings are configured correctly.
Battery not charging
Confirm the USB charging cable is properly connected to the headset and the power source. Try a different USB cable and power adapter. Ensure the power source is active.
Pros and Cons
Pros
- Highly immersive spatial audio with head-tracking.
- Effective Active Noise-Cancelling for focused gameplay.
- Low-latency wireless connection for competitive play.
- Ability to connect two audio sources simultaneously.
- Long battery life with convenient charging options.
- Comfortable design for extended wear.
Cons
- Primary optimization is for Xbox, may require additional setup for other platforms.
- Microphone quality, while clear, may not satisfy professional streamers.
- Active Noise-Cancelling effectiveness can vary in very noisy environments.
- The flip-out microphone design might be less convenient than a detachable one for some users.
- > Info needed: Specific limitations or performance differences when used with non-Xbox consoles or PC via Bluetooth.
Setup, Compatibility & Care Instructions
Setup:
- Wireless Setup (Xbox/PC): Plug the USB wireless dongle into an available USB port on your Xbox console or PC. The headset will automatically connect. Ensure the headset is powered on.
- Wired Setup: Connect the included 3.5 mm audio cable to the headset and the audio jack on your console, PC, or mobile device.
- Bluetooth Setup: Turn on Bluetooth on your device, then press and hold the Bluetooth pairing button on the headset until the LED indicator flashes. Select 'JBL Quantum 910X' from your device's Bluetooth list.
Compatibility:
- Primary: Xbox (2.4 GHz Wireless)
- Secondary: PC (2.4 GHz Wireless, 3.5 mm Wired)
- Other Consoles: PlayStation, Nintendo Switch (via 3.5 mm Wired connection)
- Mobile Devices: Smartphones and tablets (via Bluetooth 5.2, 3.5 mm Wired)
Care Instructions:
- Cleaning Earcups: Gently wipe the memory foam ear cushions with a slightly damp, soft cloth. Avoid abrasive cleaners or soaking the material.
- Cleaning Headband: Wipe the headband with a dry or slightly damp cloth.
- Storage: Store the headset in a cool, dry place when not in use. The included pouch can help protect it during transport.
- Charging: Use the provided USB Type-A to USB Type-C cable to charge the headset. Avoid using damaged cables or chargers.