Ideal Mexico HE24 Heat Only Boiler 24kW

The Ideal Mexico HE24 Heat Only Boiler delivers 24000W output in a compact floor standing format e...

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BradfordsIdeal Mexico HE24 Heat Only Boiler 24kW Floor Standing Residential Heating Unit
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Product Information

Full details

The Ideal Mexico HE24 Heat Only Boiler is designed for homeowners seeking efficient and reliable residential heating. Its key benefit is low running costs combined with Energy Saving Trust endorsement, though it is a heat-only model and requires a separate hot water storage system. This compact, floor-standing unit offers 24000W output, intuitive controls, frost protection, and is backed by a 2-year warranty.

All features

Model Part NumberHE24
BrandIdeal

Extended Product Information

FAQs

Is the Ideal Mexico HE24 a combi boiler?

No, the Ideal Mexico HE24 is a heat-only boiler. It requires a separate hot water storage cylinder to provide domestic hot water.

What is the warranty period for this boiler?

The Ideal Mexico HE24 comes with a comprehensive 2-year parts and labour warranty.

Does this boiler come with a pump?

The description does not specify an integrated pump. A qualified installer will determine if an external pump is required based on the system design.

What is the output of the Ideal Mexico HE24?

The Ideal Mexico HE24 has a heat output of 24000W (24kW).

How do I save energy with this boiler?

This boiler is Energy Saving Trust endorsed, indicating its efficiency. You can further save energy by using a programmable thermostat to control heating times and temperatures effectively.

Can I install this myself?

No, installation must be carried out by a qualified Gas Safe registered engineer to ensure safety and compliance with regulations.

What maintenance is required?

Annual servicing by a qualified engineer is recommended to keep the boiler running efficiently and to maintain the warranty. Keep the unit clear of obstructions.

Troubleshooting

Boiler not firing up

Check the mains power supply, ensure the thermostat is calling for heat, and verify the gas supply is on. If the problem persists, consult the diagnostic display for error codes and contact a qualified engineer.

Low hot water temperature

This is likely related to the hot water cylinder or its thermostat settings. Ensure the cylinder is adequately sized for the property's needs and that its thermostat is set correctly. Check the boiler's flow rate settings.

Boiler making unusual noises

Noises like banging or whistling can indicate air in the system or low water pressure. Bleed the radiators to remove air and check the system pressure. If noises continue, contact an engineer.

Diagnostic display shows an error code

Refer to the boiler's manual for a specific explanation of the error code. Common codes may relate to ignition failure, water pressure issues, or sensor faults. Contact a qualified engineer for diagnosis and repair based on the code.

Pros and Cons

Pros

  • Energy efficient with Energy Saving Trust endorsement
  • Compact and space-saving floor-standing design
  • User-friendly interface with diagnostic capabilities
  • Includes frost protection for cold weather reliability
  • Comprehensive 2-year parts and labour warranty
  • Low running costs and minimal maintenance

Cons

  • Heat-only model requires a separate hot water cylinder
  • Floor-standing design may not suit all installation spaces
  • Output may be too high for very small properties
  • Requires connection to a system with existing pipework for hot water storage

Setup, Compatibility & Care

Setup: The Ideal Mexico HE24 is a floor-standing unit and requires professional installation by a qualified Gas Safe registered engineer. It needs to be connected to a mains electricity supply, a cold water feed, and a gas supply. As a heat-only boiler, it must be installed with a suitable hot water storage cylinder and associated pipework.

Compatibility: This boiler is designed to work with standard heating system components, including radiators and a hot water cylinder. Ensure your existing pipework and system pressure are compatible. It is suitable for natural gas installations.

Care: Regular annual servicing by a qualified engineer is recommended to maintain efficiency and longevity. Keep the area around the boiler clear of obstructions. The exterior can be cleaned with a soft, damp cloth. Do not use abrasive cleaners. Periodically check the pressure gauge to ensure it is within the recommended range (typically 1-1.5 bar when cold).

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