HP Laptop - 17 inch - Silver - 64 GB - 2 TB - Windows - Intel Core i7 - Wi-Fi 6
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Product Information
Full details
This HP 17-inch touchscreen laptop is designed for users who need a large, interactive display and robust performance for everyday tasks and productivity. Its key benefit is the expansive HD+ touchscreen paired with a powerful Intel Core i7 processor and ample storage. A potential caveat is its size, which may be less portable than smaller devices. This laptop features a substantial 17.3" HD+ touchscreen, an Intel Core i7 processor, 64 GB of RAM, a 2 TB hard drive, Windows operating system, and Wi-Fi 6 connectivity.
All features
| Colour | Silver |
|---|---|
| Resolution | HD+ |
| RAM | 64 GB |
| Processor Family | Intel Core i7 |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 2 TB |
| Screen Size | 17 |
| OS | Windows |
| Processor | Intel Core |
| Model Part Number | 199485974019 |
| Brand | HP |
Extended Product Information
FAQs
What is the screen resolution of the 17.3" display?
The display is an HD+ touchscreen. While specific resolution numbers can vary, HD+ generally refers to resolutions like 1600x900 or similar, offering a clear visual experience.
Can I upgrade the RAM or storage on this laptop?
Typically, laptops with this configuration allow for RAM and storage upgrades, but it is recommended to consult the official HP documentation or a professional technician before attempting any upgrades.
Does this laptop come with a stylus for the touchscreen?
The product information does not specify if a stylus is included. Please check the product packaging or contact the retailer for confirmation.
How does Wi-Fi 6 compare to previous Wi-Fi versions?
Wi-Fi 6 (802.11ax) offers faster speeds, lower latency, and better performance in crowded network environments compared to older Wi-Fi standards like Wi-Fi 5 (802.11ac).
Is the 2 TB storage a solid-state drive (SSD) or a hard disk drive (HDD)?
The product details do not specify the drive type. High-capacity storage like 2 TB can be either HDD or SSD; an SSD offers faster performance, while an HDD offers more capacity for the price.
What version of Windows does this laptop run?
This laptop runs on the Windows operating system. Specific version details (e.g., Windows 10 Home, Windows 11 Pro) would typically be found on the product's retail packaging or specifications sheet.
Is the laptop suitable for gaming?
While the Intel Core i7 processor and 64 GB RAM provide strong general performance, this laptop is not explicitly designed as a gaming machine. It may handle less demanding or older games, but high-end gaming would likely require a dedicated graphics card.
Troubleshooting
Laptop does not power on
Ensure the power adapter is securely connected to both the laptop and a working wall outlet. Try a different outlet. If the issue persists, contact support.
Slow performance or freezing
Close unnecessary applications and browser tabs. Restart the laptop. Check for and install Windows updates and driver updates. Ensure sufficient free space on the 2 TB drive.
Wi-Fi connection is unstable or slow
Restart your router and modem. Ensure you are within range of the Wi-Fi signal. Check if other devices are experiencing similar issues. Update Wi-Fi drivers through Windows Device Manager.
Touchscreen is unresponsive
Restart the laptop. Ensure the screen is clean and free of debris. Check Windows Device Manager for any errors related to the touchscreen driver. Update or reinstall the driver if necessary.
Cannot connect external devices
Verify the device is compatible and properly connected. Try a different USB port or cable. Restart the laptop and try again. Check if the device requires specific drivers to be installed.
Pros and Cons
Pros
- Large, interactive touchscreen for enhanced usability.
- High-end Intel Core i7 processor delivers excellent performance.
- Generous 64 GB RAM supports demanding multitasking.
- Expansive 2 TB storage capacity for all your files.
- Latest Wi-Fi 6 standard for fast and stable wireless.
- Large 17-inch screen is ideal for productivity and entertainment.
Cons
- The 17-inch screen size makes it less portable than smaller laptops.
- Touchscreen functionality may not be essential for all users.
- HD+ resolution is good but not the highest available on premium laptops.
- A large storage drive like 2 TB can increase the initial cost.
Setup, Compatibility & Care
Initial Setup:
- Unboxing: Carefully remove the laptop and power adapter from the packaging.
- Power On: Connect the power adapter to the laptop and a wall outlet, then press the power button.
- Windows Setup: Follow the on-screen prompts to complete the initial Windows setup, including connecting to Wi-Fi and signing in or creating a Microsoft account.
- Updates: Once connected to the internet, check for and install any available Windows updates for optimal performance and security.
Compatibility:
- Operating System: Runs on Windows, ensuring compatibility with a wide range of software and peripherals.
- Wi-Fi: Supports Wi-Fi 6, offering backward compatibility with older Wi-Fi standards (802.11a/b/g/n/ac).
- Peripherals: Compatible with standard USB devices, external monitors (via available ports), and Bluetooth accessories.
Care and Maintenance:
- Cleaning: Use a soft, dry, or slightly damp microfiber cloth to clean the screen and exterior. Avoid abrasive cleaners or excessive moisture.
- Ventilation: Ensure the laptop's ventilation ports are kept clear of dust and obstructions to prevent overheating.
- Battery Care: Avoid leaving the laptop plugged in at 100% charge for extended periods when not in use to help prolong battery health.