Samsung The Frame Pro TV - 75 Inch - 4K Ultra HD - Black

Yes, you can display your own photos and personal collections through the Art Store or by connecting a USB drive.

The One Connect box houses all the ports for external devices and connects to the TV wirelessly, reducing cable clutter around your screen.

A Samsung Account is required to access the Art Store, and a subscription may be necessary to access the full selection of artworks. Some basic art and personal photos can be displayed without a subscription.

Use a soft, dry microfiber cloth specifically designed for cleaning screens. Avoid liquid cleaners or abrasive materials.

Yes, The Frame Pro TV is designed with interchangeable bezels that can be purchased separately to customize the look of your TV.

OTS is an audio technology that uses built-in speakers to create sound that matches the movement of objects on the screen, providing a more immersive audio experience.

The box includes the Samsung Smart TV, a numeric remote control, a Solar Cell remote control, and the One Connect box with its cables.

Ensure the power cable is securely connected to both the TV and the power outlet. Check the One Connect box power adapter and try a different outlet. If using the Solar Cell remote, ensure it is adequately charged by light.

Verify all cable connections between the One Connect box and external devices are secure. Check that the correct input source is selected on the TV. Restart the TV and connected devices.

Check your internet connection speed and stability. Restart your router and modem. Ensure the TV is within a good range of your Wi-Fi router or consider a wired Ethernet connection for the One Connect box.

Ensure your Art Store subscription is active and you are logged into your Samsung account. Check that the TV's firmware is up to date. Restart the TV.

For the Solar Cell remote, place it in a well-lit area to charge. For the numeric remote, check and replace the batteries. Ensure there are no obstructions between the remote and the TV's sensor.