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HP 255 G9 Laptop - AMD Ryzen 5, 16 GB RAM, 512 GB SSD, Wi-Fi 6, Windows 11 Home, Silver

Not AvailableHP 255 G9 Laptop - AMD Ryzen 5, 16 GB RAM, 512 GB SSD, Wi-Fi 6, Windows 11 Home, Silver

This HP 255 G9 Laptop is powered for business, offering essential features in a thin and light des...

Currently unavailable

Processor Family
AMD Ryzen 5AMD Ryzen 7Intel Core i5Intel Core i7
Colour
BlackGreySilver
RAM
16 GB8 GB
Internal Storage Capacity
256 GB512 GB

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Product Information

Full details

The HP 255 G9 Laptop is designed for professionals on the go, offering a blend of performance, portability, and essential business features at a competitive price. It boasts a robust AMD Ryzen processor, ample RAM and storage, and a large Full HD display, making it ideal for everyday productivity tasks. However, users seeking advanced gaming or heavy creative work might find its integrated graphics limiting.

All features

ColourSilver
ResolutionFull HD
RAM16 GB
Processor FamilyAMD Ryzen 5
WiFi StandardWi-Fi 6
Internal Storage Capacity512 GB
OSWindows
ProcessorAMD Ryzen
Model Part Number9V1N2AT
BrandHP

Extended Product Information

FAQs

What is the warranty period for this laptop?

This HP 255 G9 laptop comes with a 1-year warranty.

Can I upgrade the RAM or storage?

The laptop has 2 memory slots (2x SO-DIMM) and comes with 2 x 8 GB modules, allowing for potential RAM upgrades. The 512 GB SSD is also typically upgradeable, but consult the service manual for specific instructions and compatible parts.

Does this laptop have a touchscreen?

No, this model does not feature a touchscreen display.

Is Windows 11 Pro included?

This laptop comes with Windows 11 Home. Windows 11 Pro is recommended for business use and can be purchased separately or by upgrading from Home.

What is the battery life like?

The laptop features a 41 Wh 3-cell Lithium-Ion battery. Actual battery life varies depending on usage, screen brightness, and network activity, but it is designed to support a full workday for typical business tasks.

How does the AI noise reduction work?

The AI-based noise reduction utilizes advanced algorithms to filter out background noises during calls, ensuring your voice is clearer and more prominent to the other participants in the conference.

What is the screen refresh rate?

The refresh rate for this Full HD display is typically 60Hz, which is standard for everyday productivity and multimedia use.

Troubleshooting

Laptop does not power on

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is depleted, allow it to charge for at least 15 minutes before attempting to power on.

Slow performance or lagging applications

Close unnecessary applications and browser tabs. Restart the laptop. Check Task Manager (Ctrl+Shift+Esc) for processes consuming high CPU or RAM. Ensure all system and driver updates are installed.

Wi-Fi connection is unstable or slow

Restart your router and modem. Ensure you are within range of the Wi-Fi signal. Update your Wi-Fi drivers through HP Support Assistant. Verify your Wi-Fi 6 router settings.

Screen is dim or displays incorrectly

Adjust the screen brightness using the function keys or Windows display settings. Update graphics drivers. If the issue persists, check display settings for resolution and refresh rate, or consider it a potential hardware issue.

Camera not working during video calls

Ensure the camera is enabled in Windows privacy settings and that the application you are using has permission to access the camera. Restart the laptop. Check for driver updates for the HP HD camera.

Pros and Cons

Pros

  • Excellent portability due to its thin and light design.
  • Strong performance for business tasks with AMD Ryzen 5 processor and 16GB RAM.
  • Fast storage with 512GB NVMe SSD.
  • Clear and vibrant Full HD display with narrow bezels.
  • Secure with TPM 2.0 for hardware-based encryption.
  • Fast and reliable wireless connectivity with Wi-Fi 6.

Cons

  • Integrated graphics may not be suitable for demanding gaming or professional video editing.
  • Numeric keypad is not included, which may be a drawback for users who frequently work with numbers.
  • While suitable for everyday tasks, heavy computational workloads may push its limits.
  • Display brightness at 250 cd/m² might be insufficient for very bright outdoor environments.
  • The included Windows 11 Home may require an upgrade to Pro for certain business management features.

Setup, Compatibility & Care

Initial Setup:

  1. Connect the AC adapter to the laptop and a power outlet.
  2. Press the power button to turn on the laptop.
  3. Follow the on-screen prompts to complete the Windows 11 Home setup, including selecting your region, language, and connecting to a Wi-Fi network.
  4. Sign in with your Microsoft account or create a new one.
  5. HP recommends installing the latest drivers and software updates; you can typically find these through the HP Support Assistant application pre-installed on the device.

Compatibility:

  • Operating System: Ships with Windows 11 Home. Compatible with most standard Windows applications.
  • Ports: Includes 2x USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports, 1x USB 3.2 Gen 1 (3.1 Gen 1) Type-C port, and 1x HDMI 1.4b port for connecting peripherals, external displays, and other devices.
  • Storage Expansion: Features an SD card reader for easy media transfer and expandable storage.
  • Networking: Wi-Fi 6 provides broad compatibility with modern wireless routers.

Care and Maintenance:

  • Cleaning: Use a soft, lint-free cloth slightly dampened with water or an approved screen cleaner to clean the display and chassis. Avoid spraying liquids directly onto the surfaces.
  • Ventilation: Ensure the laptop's ventilation grilles are kept clear of dust and obstructions to prevent overheating. Avoid placing the laptop on soft surfaces like beds or blankets for extended periods.
  • Battery Care: To maximize battery lifespan, avoid exposing the laptop to extreme temperatures and consider reducing screen brightness when not needed. The battery is rated at 41 Wh with 3 cells.
  • Software Updates: Regularly check for and install operating system and driver updates to ensure optimal performance and security.