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Rock Palma 8 Wheel Hardshell Suitcase - Gold

Rock Palma 8 Wheel Hardshell Suitcase - Gold

Rock Palma embodies the quiet luxury trend, is a celebration of elegance and minimalism, and is as...

Best current price£74.99from Jacamo UK

Colour
BeigeGold

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Product Information

Full details

This guide is for travelers seeking a durable and stylish suitcase. The Rock Palma 8 Wheel Hardshell Suitcase offers effortless gliding and secure storage, making it ideal for both short trips and extended journeys. Keep in mind that while the TSA combination lock provides security, it's essential to set the combination correctly to avoid issues.

All features

Age Groupadult
ColourGold
GenderUnisex
MaterialPolyester
BrandRock

Extended Product Information

FAQs

How do I set the combination on the TSA lock?

Locate the reset button, press and hold it while setting your new 3-digit combination, and then release the button.

What is the warranty period?

All Rock products come with a 15-year manufacturer’s warranty against manufacturing defects.

What are the dimensions of the different sizes?

SML: 55 x 36 x 20cm, MED: 68 x 43.5 x 26/30cm, LRG: 78 x 50.5 x 31/35cm

How should I clean the suitcase?

Use a damp cloth and mild soap. Avoid abrasive cleaners.

Are replacement parts available?

Contact Rock customer service for information about replacement parts.

How do I store the suitcase when not in use?

Store in a dry place to protect the suitcase and its contents.

Troubleshooting

TSA lock won't open

Double-check your combination and ensure the dials are correctly aligned. If the problem persists, try resetting the combination.

Wheels are not rolling smoothly

Check for any obstructions like hair or debris caught in the wheels. Clean the wheels regularly to ensure smooth movement.

Handle won't retract

Check for any physical obstructions that may be preventing the handle from retracting. Ensure the button is fully pressed and released before attempting to retract.

Pros and Cons

Pros

  • Effortless gliding with 8 smooth rolling wheels.
  • Secure belongings with a TSA combination lock.
  • Provides a 15-year manufacturer’s warranty against manufacturing defects.
  • Telescopic handle for adjustable and comfortable use.
  • Available in multiple sizes for different travel needs.

Cons

  • Requires setting and remembering the TSA combination lock.
  • Hardshell design may be susceptible to scratches.
  • Size limitations may apply to some airlines.

Setup, Compatibility & Care

  1. Setting the TSA Lock:
  2. Locate the reset button (usually near the lock mechanism).
  3. Use a pen or similar object to press and hold the reset button.
  4. While holding the button, set your new three-digit combination.
  5. Release the reset button; your new combination is set.
  1. Compatibility:
  • Suitable for all travel types.
  • Check airline size restrictions before travel.
  1. Care:
  • Clean the exterior with a damp cloth and mild soap.
  • Avoid abrasive cleaners that could damage the shell.
  • Store in a dry place when not in use.
  • Ensure the suitcase is kept closed to avoid damage to the contents during transit or storage.

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