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Poly Voyager 4320 USB-A Headset - Black - Voyager

Poly Voyager 4320 USB-A Headset - Black - Voyager

This black headset offers both wireless (Bluetooth 5.1 with up to 50m/164ft range via BT700 USB-A ...

Best current price£13.27from eBay

Colour
BlackBlueRedWhite
Headphones Noise Cancellation
ActiveNonePassive

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Product Information

Full details

The Poly Voyager 4320 USB-A Headset is designed for professionals in office or call center environments, offering a seamless blend of wireless and wired connectivity. Its key benefit is superior audio quality and noise cancellation, ensuring clear communication in any setting. However, it's important to note the reliance on a USB-A connection for wired use if your devices do not support the port. This guide provides comprehensive instructions and tips to maximize the benefits of your Voyager 4320 headset.

All features

ColourBlack
SeriesVoyager
Model Part Number76U49AA
BrandPoly

Extended Product Information

FAQs

How do I pair the headset with a different device?

Press and hold the Bluetooth pairing button on the headset until the LED indicator flashes, then select the headset from your device's Bluetooth settings.

How long does it take to fully charge the headset?

It takes approximately 1.6 hours to fully charge the headset.

What is the wireless range of the headset?

The wireless range is up to 50 meters (164 feet).

Is the headset compatible with mobile devices?

Yes, the headset is compatible with mobile devices via Bluetooth.

What is the warranty period?

The warranty period is typically two years. Refer to your product documentation for specific details.

How do I update the headset firmware?

Use the Poly Lens software to check for and install firmware updates.

Can I use the headset while it's charging?

Yes, you can use the headset while it is connected via the USB-A cable for charging.

Troubleshooting

Headset not connecting to the computer.

Ensure the BT700 USB-A adapter is properly connected. Check if the headset is powered on and within range. Restart the headset and computer.

Poor audio quality.

Make sure the microphone boom is positioned correctly. Check for any obstructions. Adjust the volume levels on the headset and your computer. Ensure your environment isn't too noisy.

Microphone not working.

Check the mute button on the headset is off. Ensure the headset is selected as the default audio device in your computer settings. Test the microphone in a different application.

Battery draining quickly.

Ensure the headset is fully charged. Reduce the volume level. Check for any background processes draining the battery. Close unused Bluetooth connections.

Pros and Cons

Pros

  • Excellent audio quality with stereo sound.
  • Effective noise cancellation for clear communication.
  • Long battery life for extended use.
  • Versatile connectivity options (wireless and wired).
  • Comfortable design for all-day wear.
  • Easy to manage and configure via Poly Lens.

Cons

  • Wired connection uses USB-A, which may not be compatible with all devices.
  • The boom microphone is directional, requiring proper positioning for optimal performance.
  • Some users may find the over-the-head design less portable than other styles.
  • While the headset supports wireless connectivity, it lacks a dedicated charging stand.
  • The initial setup with Poly Lens might require some time for customization.

Setup, Compatibility & Care

Setup:

  1. Connect the BT700 USB-A adapter to your computer.
  2. Power on the headset by pressing the power button.
  3. The headset should automatically connect to the adapter.
  4. For Bluetooth pairing, press and hold the Bluetooth pairing button on the headset and select the headset from your device's Bluetooth settings.
  5. Install Poly Lens for advanced settings and updates.

Compatibility:

The Poly Voyager 4320 is compatible with:

  • Windows and Mac operating systems.
  • Bluetooth-enabled devices.
  • USB-A ports.
  • Leading communication platforms like Microsoft Teams and Zoom.

Care:

  • Clean the headset regularly with a soft, damp cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Store the headset in the included carry bag when not in use.
  • Keep the microphone boom properly positioned for optimal voice pickup.

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