Swan Classic Jug Kettle - Silver

Use a descaling solution specifically designed for kettles. Follow the instructions on the descaling product. Generally, this involves mixing the solution with water, boiling it in the kettle, and then rinsing thoroughly.

Descaling frequency depends on your water hardness. As a general guideline, descale every 1-3 months. If you live in an area with hard water, you may need to descale more frequently.

It is recommended to use the filter to prevent mineral deposits from entering your beverages. While you can use the kettle without it, the lifespan of the appliance may be affected.

Make sure that the water level is above the minimum fill line. If it still turns off, there may be a problem with the auto shut-off feature, and you should contact customer service.

Wipe the exterior with a damp cloth. Do not use abrasive cleaners or submerge the kettle in water. Ensure the kettle is unplugged and cooled before cleaning.

The Swan Classic Jug Kettle comes with a 2-year manufacturer's guarantee, protecting you from any issues you find.

If your kettle malfunctions, first check the troubleshooting tips provided in this guide. If the issue persists, contact Swan customer support for assistance.

Yes, the kettle is cordless, which means you can remove it from its base for convenient serving.

Ensure the kettle is properly plugged into the power outlet and that the outlet is working. Check if the on/off switch is engaged.

Descale the kettle to remove mineral buildup. This can affect heating efficiency.

Ensure that there is enough water in the kettle, above the minimum fill line. The boil-dry protection may be activated if there's insufficient water.

Thoroughly rinse the kettle and filter. Descale the kettle. Try boiling water and discarding it a few times to eliminate any lingering manufacturing residue.