Hansgrohe Ecostat Thermostatic Bath Mixer Comfort Exposed Installation - Gold-Optic

The Hansgrohe Ecostat Thermostatic Bath Mixer Comfort offers a luxurious gold-look surface that is...

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The Hansgrohe Ecostat Thermostatic Bath Mixer Comfort in Gold-Optic is designed for homeowners seeking a durable and elegant bath and shower control solution. Its key benefit is maintaining a consistent, safe water temperature with an integrated safety stop, offering peace of mind during use. A potential caveat is its requirement for a high-pressure water system (minimum 1 Bar). This exposed installation tap features a luxurious gold-look surface, SoftCube design, a connection for one shower head and a bath filler, and is WRAS Approved.

All features

ColourGold
Model Part Number13114990
BrandHansgrohe

Extended Product Information

FAQs

What is the flow rate for the bath spout and shower head?

At 3 bar pressure, the bath spout has a flow rate of 20 l/min, and the hand shower has a flow rate of 16 l/min.

Does this mixer require a specific type of water system?

Yes, it is designed for high-pressure systems and requires a minimum water pressure of 1 Bar.

How do I clean the gold-look surface?

Use a soft, damp cloth and mild soap if necessary. Avoid abrasive cleaners to protect the finish.

What is the purpose of the 40°C safety stop?

The safety stop prevents the water temperature from exceeding 40°C, significantly reducing the risk of scalding, especially important for children and the elderly.

Can I use this mixer with two shower heads?

This model is designed to run two outlets in total, typically a bath spout and one shower head. It is not designed for two separate shower heads simultaneously.

What warranty is provided with this product?

The product comes with a 5-year manufacturer's guarantee against defects.

Is professional installation required?

While it is designed for straightforward exposed installation, it is recommended that installation is carried out by a qualified plumber to ensure correct and safe operation.

Troubleshooting

Water temperature is inconsistent

Check that your water pressure meets the minimum 1 Bar requirement. Ensure the thermostatic cartridge is not blocked by debris; clean the filter if necessary. Verify the maximum temperature setting during installation.

Low water flow from shower head or bath spout

Clean the dirt filter included with the mixer. Check for any kinks or blockages in the hoses connecting to the shower head or bath spout. Ensure your water pressure is adequate.

Safety stop at 40°C is not functioning

This is a critical safety feature. If it is not functioning correctly, discontinue use and consult the manufacturer's installation guide or contact customer support immediately. There may be an issue with the internal thermostatic mechanism.

Mixer leaks from connections

Ensure all connections are tightened securely. Check that the rubber seals or washers are present and in good condition. If leaks persist, contact a qualified plumber.

Pros and Cons

Pros

  • Maintains stable water temperature for comfort and safety.
  • Integrated safety stop at 40°C minimizes scalding risk.
  • Elegant and durable gold-look finish enhances bathroom aesthetics.
  • Versatile for use with both bath fillers and shower heads.
  • Straightforward exposed installation process.

Cons

  • Requires a minimum water pressure of 1 Bar (high pressure system).
  • Gold-Optic finish may not suit all bathroom decors.
  • Designed for exposed installation, which may not be preferred over concealed options.
  • Maximum temperature adjustment requires installation intervention.

Setup, Compatibility & Care

Setup:

  1. Ensure your water system meets the high-pressure requirement (minimum 1 Bar).
  2. Connect the mixer to your existing hot and cold water supplies using flexible hoses (G ½).
  3. Attach your bath spout and shower head connections as required.
  4. The maximum temperature can be adjusted during installation by following the manufacturer's instructions.

Compatibility:

  • Suitable for high-pressure water systems (Min 1 Bar).
  • Designed for use with one shower head and one bath filler.
  • Connects via standard G ½ flexible hoses.

Care:

  • Clean the gold-look surface with a soft, damp cloth.
  • Avoid using abrasive cleaners or scouring pads, as they can damage the finish.
  • Periodically check and clean the included dirt filter to maintain optimal performance.