HP E-Series Monitor - 24-inch - Full HD - Silver
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Product Information
Full details
The HP E-Series E24i G4 WUXGA Monitor is designed for business professionals seeking enhanced viewing comfort and productivity. Its key benefit is providing a comfortable, optimized viewing experience with WUXGA resolution and ergonomic adjustments. A potential caveat is its 60 Hz refresh rate, which may not be ideal for high-end gaming. This monitor features a 24-inch IPS display with WUXGA resolution, a 16:10 aspect ratio, HP Eye Ease blue light filter, and a versatile ergonomic stand with 4-way adjustability. It also includes a built-in USB 3.2 hub for convenient connectivity.
All features
| Colour | Silver |
|---|---|
| Energy Efficiency | D |
| Screen Size | 24 |
| Display Type | 2K Ultra HD |
| Series | E-Series |
| Model Part Number | 9VJ40AA |
| Brand | HP |
Extended Product Information
FAQs
What is the native resolution of the HP E24i G4 monitor?
The native resolution is WUXGA (1920 x 1200 pixels) with a 16:10 aspect ratio.
Does the monitor have built-in speakers?
No, this model does not have built-in speakers. You can attach an optional HP speaker bar if needed.
What type of panel does this monitor use?
It uses an IPS (In-Plane Switching) panel, which provides wide viewing angles and accurate color reproduction.
How do I adjust the monitor's height, tilt, or swivel?
The monitor features a stand with 4-way adjustability. You can manually adjust the height, tilt, swivel, and pivot by moving the screen and stand components as needed.
What is HP Eye Ease?
HP Eye Ease is a built-in, always-on blue light filter that helps reduce eye strain during long periods of use without impacting color accuracy.
What cables are included with the monitor?
The monitor typically includes an AC power cable, a DisplayPort cable, an HDMI cable, and a USB cable for the built-in hub.
What is the warranty period for this monitor?
The monitor comes with a 3-year standard limited warranty, including 3 years of parts and labor. Optional HP Care Pack services can extend this coverage.
Can I mount this monitor on a wall or arm?
Yes, the monitor supports 100 x 100 mm VESA mounting, allowing you to attach it to a compatible wall mount or monitor arm.
Troubleshooting
Monitor does not power on
Ensure the power cable is securely connected to both the monitor and a working power outlet. Check if the monitor's power button is pressed. Try a different power outlet.
No image displayed on the screen
Verify that the video cable (VGA, HDMI, or DisplayPort) is securely connected to both the monitor and your computer. Ensure the correct input source is selected on the monitor via the OSD menu. Restart your computer.
Screen resolution is incorrect or looks distorted
Go to your computer's display settings and select the recommended resolution of 1920 x 1200 for the E24i G4. Ensure the aspect ratio is set to 16:10.
USB ports on the monitor are not working
Confirm that the USB upstream cable (Type-B to Type-A) is connected between your computer and the monitor. Ensure your computer's drivers are up to date. Try connecting a different USB device to test.
Display is flickering or has lines
Check the video cable for damage and ensure it is firmly connected at both ends. Try using a different video cable or a different port on your computer. Ensure the monitor's firmware is up to date if applicable.
Monitor is not recognized by the computer
Ensure the monitor is powered on and the correct input source is selected. Check the video cable connection. If using Plug and Play, try restarting your computer. Reinstall graphics drivers on your PC.
Pros and Cons
Pros
- Excellent ergonomic adjustability for user comfort.
- WUXGA resolution and 16:10 aspect ratio are beneficial for productivity.
- Integrated USB hub simplifies peripheral connectivity.
- HP Eye Ease technology helps reduce eye strain.
- 3-sided micro-edge design is great for multi-monitor setups.
- Comprehensive connectivity options (VGA, HDMI, DP).
Cons
- 60 Hz refresh rate is not ideal for fast-paced gaming.
- Only one DisplayPort and HDMI port.
- Energy efficiency class D may be a concern for some users.
- Bundled software might require user installation and configuration.
- Built-in speakers are not included.
Setup, Compatibility & Care
Setup:
- Unpack: Carefully remove the monitor, stand, and cables from the packaging.
- Assemble Stand: Attach the monitor to the stand using the provided screws. Ensure it is securely fastened.
- Connect Cables: Connect the power cable to the monitor and a power outlet. Connect your computer to the monitor using a VGA, HDMI, or DisplayPort cable, depending on your PC's outputs.
- Connect USB Devices: If using the USB hub, connect a USB Type-B cable from your computer to the monitor's upstream USB port, and then connect your peripherals (keyboard, mouse, etc.) to the downstream USB Type-A ports on the monitor.
- Power On: Turn on your computer and then the monitor using the power button.
- Adjust Display Settings: On your computer, go to display settings and ensure the resolution is set to 1920 x 1200 and the refresh rate is set to 60 Hz. Adjust other settings as needed.
Compatibility:
- The monitor is designed for use with PCs and workstations, supporting a wide range of operating systems including Windows and macOS.
- It features VGA, HDMI (1.4), and DisplayPort (1.2) inputs, ensuring compatibility with most modern and legacy graphics cards.
- The integrated USB 3.2 Gen 1 hub provides broad compatibility with standard USB devices.
- It is compatible with the optional HP B300 PC Mounting Bracket for attaching HP Desktop Mini PCs.
Care:
- Cleaning: Clean the screen with a soft, slightly damp, lint-free cloth. Avoid using window cleaners, solvents, abrasives, or cleaners containing hydrogen peroxide.
- Ventilation: Ensure the monitor's vents are not blocked to prevent overheating.
- Power: Use only the provided power cord. Avoid placing the power cord where it can be tripped over or pinched.
- Environment: Operate the monitor within the specified temperature range (5°C to 35°C) and humidity range (5% to 95% non-condensing).
- Storage: Store the monitor in a dry environment within the specified range (20% to 80% non-condensing).