Coach Brooklyn Shoulder Bag - Brown - Leather

Use a soft, damp cloth to wipe the leather surface gently. Avoid harsh chemicals.

Allow the bag to air dry naturally, away from direct heat sources. Avoid using a hairdryer.

No, use a leather cleaner specifically designed for leather products.

Condition the leather every few months, or as needed, to keep it supple.

Coach offers a limited warranty; check the warranty card included with your purchase or contact Coach customer service for details.

Store your bag in a dust bag in a cool, dry place away from direct sunlight when not in use.

Gently clean the hardware with a soft cloth. Avoid abrasive cleaners.

Check Coach's return policy. Typically, items can be returned within a specific timeframe with a receipt and original packaging.

Use a leather-specific scratch remover or take it to a leather repair professional.

Adjust the strap length using the buckle.

Check for any obstructions in the closure mechanism. If it persists, consult a Coach repair service.

Gently blot the stain with a clean, damp cloth. Avoid rubbing, which can spread the stain. For tougher stains, consult a leather care professional.