UGREEN 65W GaN Wall Charger - Black

GaN stands for Gallium Nitride. It's a semiconductor material that allows chargers to be smaller, more efficient, and generate less heat compared to traditional silicon-based chargers, while still delivering high power.

Yes, this charger is designed to charge two devices simultaneously. However, the total 65W output is shared between the two ports, so the charging speed for each device may be reduced compared to charging a single device.

PPS stands for Programmable Power Supply. It's an advanced charging protocol that allows for more precise voltage and current adjustments, optimizing charging speed and efficiency, especially for Samsung devices (offering up to 25W for Samsung super fast charge).

The charger is broadly compatible with most modern USB-C devices, including a wide range of iPhones, iPads, Samsung Galaxy devices, and Google Pixels. Please refer to the 'Universal Compatibility' section for a detailed list.

Most modern laptops designed to be charged via USB-C will support high wattage charging. For smartphones and tablets, check the device specifications or the original charger's wattage. If your device supports USB Power Delivery (PD) or Quick Charge (QC), it will likely benefit from this charger's capabilities.

Please refer to the product packaging or the retailer's listing for specific warranty information, as it can vary.

Ensure the USB-C cable is securely connected to both the charger and the device. Verify that the device is compatible with the charger's power output. If charging two devices, try charging only one to see if speed improves. Check if the cable supports the required charging speed.

It is normal for the charger to generate some heat during fast charging. Ensure the charger is not covered and has adequate ventilation. If it becomes excessively hot, disconnect it and allow it to cool.

Try using a different USB-C cable known to support fast charging. Test the charger with a different USB-C device to confirm the charger is functioning correctly. Ensure the USB-C port on the device is clean and free of debris.