EPOS H6PRO Open Headset - Black

Immersive audio, perfected. The open acoustic H6PRO gaming headset is where comfort and superior s...

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Product Information

Full details

The EPOS H6PRO Open headset is designed for gamers seeking immersive, natural high-fidelity audio and long-wearing comfort. Its key benefit is an expansive soundscape that enhances situational awareness, though its open-back design means it offers less sound isolation. This guide covers its features, performance, setup, and troubleshooting to help you get the most out of your gaming experience.

All features

ColourBlack
SeriesH6PRO
BrandEPOS

Extended Product Information

FAQs

Is the EPOS H6PRO Open headset good for environments with background noise?

Due to its open acoustic design, the H6PRO Open is not ideal for noisy environments as it lets in ambient sound. It is best suited for quieter rooms where immersive audio and awareness of your game are prioritized over sound isolation.

Can I use the H6PRO Open with my PS5 or Xbox Series X|S?

Yes, the headset is compatible with PS5, PS4, Xbox Series X|S, and Xbox One via the 3.5mm audio jack connection found on their respective controllers.

How do I detach the microphone?

The microphone detaches via a magnetic coupling. Gently pull the boom arm away from the ear cup; it should detach smoothly. To reattach, align it with the magnetic connector and it will snap into place.

Does this headset support virtual surround sound?

The H6PRO Open itself provides a natural stereo soundstage. However, it is compatible with EPOS's dedicated sound cards (like the GSX 300) which can enable binaural surround sound for a more immersive experience.

What is the warranty period for the H6PRO headset?

The EPOS H6PRO headset comes with a 2-year warranty, ensuring durable and lasting performance.

Can I replace the ear pads?

While the ear pads are designed for comfort and breathability, they are not explicitly designed for user replacement. For specific care or replacement inquiries, contacting EPOS support is recommended.

Troubleshooting

No sound from the headset

Ensure the headset cable is securely plugged into both the headset and your device. Check that the correct audio output device is selected in your system's sound settings. Test with another device if possible.

Microphone not working or muffled

Verify the microphone boom is properly attached and positioned correctly. Check that the microphone is not muted (lift the boom arm to unmute). Ensure the microphone input is selected in your device's audio settings and that privacy settings are not blocking it.

Low volume levels

Turn up the volume using the wheel on the right ear cup. Check the master volume levels in your operating system and within the specific application or game. If using a sound card, ensure its volume is also adjusted.

Audio sounds distorted or crackly

Ensure the audio cable is not damaged. Try a different cable if available. Check for any interfering software or background processes. If using a sound card, ensure it is functioning correctly.

Pros and Cons

Pros

  • Delivers natural, expansive, and immersive audio.
  • Open-back design aids in ear ventilation for comfort.
  • Lightweight construction and improved ergonomics for extended wear.
  • Detachable microphone with convenient lift-to-mute functionality.
  • Wide compatibility across major gaming platforms.
  • Easy-access volume control on the ear cup.

Cons

  • Open-back design provides minimal noise isolation from the environment.
  • Audio leakage can be noticeable in quiet environments for others.
  • Requires a sound card (sold separately) for full EPOS Surround sound features.
  • Wired connection may be less convenient for some users compared to wireless options.

Setup, Compatibility & Care

Setup:

  1. Connect the headset to your device using the appropriate included cable (e.g., PC cable, console cable).
  2. For PC and Mac, plug the audio and microphone jacks into the corresponding ports.
  3. For consoles, connect the headset's 3.5mm jack directly to the controller or console.
  4. To use EPOS Surround Sound, connect the headset to a compatible sound card (like the GSX 300) and then connect the sound card to your PC.

Compatibility:

  • PC
  • Mac
  • PS4™
  • PS5™
  • Xbox One
  • Xbox Series X|S
  • Nintendo Switch
  • Devices with a 3.5mm headphone jack.

Care:

  • Clean the ear cups and headband regularly with a soft, dry cloth. If necessary, use a slightly damp cloth and allow to air dry completely before use.
  • Avoid exposing the headset to extreme temperatures or moisture.
  • Store the headset in a safe place when not in use to prevent damage.

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