HP Series 5 Pro - 24 inch - Full HD - Black
Best current price£316.00from eBay
Best offers
Shopping.co.uk recommended and popular offers
eBay£316.00Visit shop HP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm
Visit shopeBay£316.00Visit shop All Offers
2 offers from £316.00 - £317.99
View price history by clicking the chart icon.
eBayHP Series 5 Pro 23.8 inch FHD USB-C Conferencing Monitor - 524pm
Free delivery in 1–3 days
£316.00
Visit shop
Viking UKHp Series 5 Pro 60.5 Cm (23.8 ) Monitor 524Pm Black
Free delivery in 1–3 days
£317.99
Visit shop
Product Information
Full details
This HP Series 5 Pro 23.8" FHD USB-C Conferencing Monitor is designed for professionals seeking enhanced collaboration and a streamlined workspace. Its key benefit is the AI-powered conferencing features, including a high-quality webcam and noise reduction, ensuring clear communication. A potential caveat for some users might be the monitor's Energy Efficiency Class D rating. The monitor offers a 23.8-inch Full HD display with IPS technology, a 100Hz refresh rate, and essential conferencing tools integrated for effortless remote work.
All features
| Colour | Black |
|---|---|
| Energy Efficiency | D |
| Screen Size | 24 |
| Display Type | Full HD |
| Series | Series 5 Pro |
| Model Part Number | 9E0G9UT |
| Brand | HP |
Extended Product Information
FAQs
How do I use the AI noise reduction feature?
The AI noise reduction is an integrated feature that works automatically when the microphone is active. Ensure the microphone is enabled and that you are using the monitor's built-in microphone for it to function. You can manage some audio settings via the HP Display Center software.
Can I charge my laptop using the USB-C cable?
Yes, the monitor supports USB-C Power Delivery up to 100W. Connect your laptop to the monitor's USB-C port with a compatible USB-C cable. Ensure your laptop supports USB-C charging and check its power requirements.
How do I enable privacy mode for the webcam?
The 5MP webcam has a physical privacy feature. To enable privacy, simply pop the webcam down. It will remain concealed until you pop it back up for use. The Time of Flight sensor also enables auto lock/awake features.
What is the refresh rate of this monitor?
This monitor has a maximum refresh rate of 100 Hz, providing smoother motion compared to standard 60Hz monitors.
Can I daisy-chain another monitor to this one?
Yes, you can daisy-chain another HP Series 5 Pro monitor using the DisplayPort Out (1.4) port. Ensure the second monitor also supports DisplayPort daisy-chaining.
What is the benefit of the Smart KVM switch?
The Smart KVM switch allows you to control two different computers with a single set of keyboard and mouse connected to the monitor. It automatically detects and switches between connected computers, enhancing productivity for users who work with multiple systems.
How do I adjust the monitor's height and angle?
The monitor features a stand that allows for height adjustment (up to 15 cm), tilt (-5 to 23 degrees), swivel (-45 to 45 degrees), and pivot (-90 to 90 degrees). Use the adjustment points on the stand and neck to position the screen for optimal comfort.
Is this monitor compatible with Mac computers?
Yes, the monitor is compatible with Mac computers. You can connect via HDMI, DisplayPort, or USB-C, and features like webcam, audio, and USB hub functionality should work, though specific software features might be optimized for Windows.
Troubleshooting
Monitor does not power on
Ensure the power cable is securely connected to both the monitor and a working power outlet. Try a different outlet if necessary. Check if the power button on the monitor is pressed.
No image displayed / 'No Signal' message
Verify that the video cable (HDMI, DisplayPort, or USB-C) is securely connected to both the monitor and your computer. Ensure the correct input source is selected on the monitor using the control buttons. Restart your computer.
Screen resolution is incorrect or blurry
Check your computer's display settings to ensure the resolution is set to the monitor's native 1920 x 1080. Update your graphics card drivers if issues persist.
Webcam is not detected or not working
Ensure the webcam is popped up. Check if the webcam is enabled in your computer's device manager or privacy settings. Connect the monitor via USB-C or USB-B upstream port for webcam functionality. Reinstall HP Display Center software.
Audio from built-in speakers is distorted or low
Verify that the audio output is set to the monitor's speakers in your computer's sound settings. Ensure the volume is turned up. Check the audio input connection if applicable.
USB devices connected to the monitor are not recognized
Ensure the USB Type-B upstream cable is connected between the monitor and your computer. Try connecting the USB device directly to the computer to rule out a device issue. Use the USB-A 3.2 ports for higher bandwidth devices.
Pros and Cons
Pros
- Excellent integrated webcam and microphone quality.
- Effective AI noise cancellation for clearer audio.
- Single USB-C cable for data, video, and power delivery.
- Built-in speakers reduce desk clutter.
- Ergonomic design with multiple adjustment options.
- Smart KVM switch for easy multi-computer management.
Cons
- Energy Efficiency Class D rating may not suit eco-conscious users.
- Response time of 5ms (GTG) might be noticeable in fast-paced gaming.
- Maximum refresh rate of 100Hz is standard but not top-tier for competitive gaming.
- Built-in webcam privacy feature requires manual activation/deactivation.
- The monitor's native resolution is Full HD, which is standard but not 4K.
Setup, Compatibility & Care
Setup:
- Unpack: Carefully remove the monitor, stand, and accessories from the packaging.
- Assemble Stand: Attach the monitor to the stand following the included quick start guide. Ensure it clicks securely into place.
- Connect Power: Plug the AC power adapter into the monitor and a wall outlet.
- Connect Video Source: Use the included DisplayPort or HDMI cable to connect the monitor to your computer. For a single-cable solution with power delivery, use the USB Type-C port to connect to a compatible laptop.
- Connect Peripherals: Connect your keyboard, mouse, and other USB devices to the monitor's USB Type-A downstream ports.
- Connect Network: If needed, connect an Ethernet cable to the RJ-45 port on the monitor.
Compatibility:
- Operating Systems: Compatible with Windows, macOS, and Linux operating systems through standard display connections (HDMI, DisplayPort, USB-C).
- Video Inputs: Supports HDMI 2.0, DisplayPort 1.4, and USB-C DisplayPort Alternate Mode.
- USB Power Delivery: Delivers up to 100W via USB-C to compatible laptops.
- VESA Mount: Supports 100 x 100 mm VESA mounting for wall or arm mounting.
Care:
- Cleaning: To clean the screen, use a soft, lint-free cloth slightly dampened with water. Avoid using abrasive cleaners, solvents, or sprays. For the stand and housing, use a dry or slightly damp cloth.
- Ventilation: Ensure the monitor's vents are not blocked to prevent overheating.
- Webcam Privacy: Manually pop down the webcam when not in use to ensure privacy. Do not force the webcam mechanism.
- Firmware Updates: Periodically check the HP support website for potential firmware updates for the monitor via HP Display Center.