Samsung Galaxy S21 Ultra 5G - 512 GB - Black - 2021

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Product Information

Full details

This guide is for users of the Samsung Galaxy S21 Ultra 5G (512 GB, Black). It helps you understand and effectively use your device. You'll benefit from clear instructions and practical tips to maximize your phone's performance. Note that while this guide covers essential features, specific software updates may slightly alter some functions.

All features

ColourBlack
Internal Storage Capacity512 GB
Network Generation5G
Operating SystemAndroid
Release Year2021
OSAndroid
SeriesGalaxy S21 Ultra
Model Part NumberSMG998BZKHEUA
BrandSamsung

Extended Product Information

FAQs

How do I transfer data from my old phone?

Use Samsung Smart Switch, available on the phone during initial setup or from the Google Play Store. You can transfer data wirelessly or with a cable.

How do I take a screenshot?

Press and hold the power button and volume down button simultaneously.

How do I reset my phone?

Go to Settings > General management > Reset > Factory data reset. Back up your data first.

How do I update the operating system?

Go to Settings > Software update > Download and install.

What kind of charger does the phone use?

The phone uses a USB-C charger.

Does the phone have expandable storage?

No, the Samsung Galaxy S21 Ultra 5G does not have a microSD card slot for expandable storage.

Is the phone waterproof?

The phone is water-resistant. It has an IP68 rating, meaning it can withstand immersion in up to 1.5 meters of freshwater for up to 30 minutes. However, it is not fully waterproof.

Troubleshooting

Phone won't turn on

Ensure the battery is charged. Press and hold the power button for 10-15 seconds. If that doesn't work, try a different charging cable and adapter.

Poor battery life

Adjust screen brightness, close unused apps, and enable battery-saving mode. Check which apps are consuming the most battery in settings.

Wi-Fi not connecting

Ensure Wi-Fi is enabled and you have the correct password. Restart your phone and router.

Apps crashing

Clear the app's cache and data in settings. Uninstall and reinstall the app if the problem persists.

Slow performance

Close unused apps, clear cache, and free up storage space. Restart the phone.

Camera not focusing

Clean the camera lens, tap on the screen to focus, and ensure the subject is well-lit.

Pros and Cons

Pros

  • Fast 5G connectivity for quick downloads and streaming.
  • Generous 512 GB storage capacity for all your files.
  • High-quality camera system for exceptional photos and videos.
  • Vibrant and large display for an immersive viewing experience.
  • Long-lasting battery to keep you powered throughout the day.
  • Latest Android OS offers a smooth and intuitive user experience.

Cons

  • May be a higher price point than other phones.
  • Phone size may be too large for some users.
  • 5G availability is dependent on network coverage.
  • Glass back susceptible to fingerprints and smudges.
  • Battery performance can vary based on usage.

Setup, Compatibility & Care

Setup

  1. Insert SIM Card: Locate the SIM card tray (usually on the side) and insert your SIM card.
  2. Power On: Press and hold the power button until the Samsung logo appears.
  3. Initial Setup: Follow the on-screen prompts to set up your Google account, Wi-Fi, and other preferences.

Compatibility

  • Networks: Compatible with 5G networks, as well as 4G LTE and older networks. Check with your carrier for 5G coverage in your area.
  • Accessories: Compatible with a wide range of accessories, including cases, screen protectors, headphones, and chargers.

Care

  • Screen Protection: Consider using a screen protector to prevent scratches.
  • Case: Use a protective case to protect the phone from drops and impacts.
  • Cleaning: Use a soft, lint-free cloth to clean the screen and body. Avoid harsh chemicals.
  • Temperature: Avoid exposing the phone to extreme temperatures (hot or cold).
  • Software Updates: Regularly update the phone's software to ensure optimal performance and security.

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