Milano Neva Electric Heated Towel Rail - White
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Product Information
Full details
The Milano Neva Electric Heated Towel Rail is designed for homeowners seeking a stylish and reliable way to dry towels and add a touch of warmth to their bathroom. Its premium steel construction with a white powder-coated finish ensures durability and aesthetic appeal. A key benefit is its IP64-rated heating element, offering robust protection against water and dust. A minor consideration is that while the element is self-regulating, an external thermostat is recommended for precise temperature control.
All features
| Colour | White |
|---|---|
| Model Part Number | HTRMC050118WE |
| Brand | Milano |
Extended Product Information
FAQs
What is the warranty period for the Milano Neva towel rail?
The towel rail itself comes with a 10-year guarantee, and the heating element has a 2-year guarantee.
Does the heating element require a thermostat?
The heating element is self-regulating, meaning it operates without a thermostat. However, an external thermostat can be added for more precise temperature control.
Is the heating element safe for use in a bathroom environment?
Yes, the heating element is IP64-rated, providing a high level of protection against dust and water ingress, making it suitable for installation near baths or showers.
What is the internal solution, and why is it used?
The rail is pre-filled with a glycol-based solution that prevents rust, limescale, and noise. It also provides anti-freeze and anti-corrosion properties.
What are the dimensions of this specific model?
This model measures 1188mm in height, 500mm in width, and 30mm in depth.
Do I need to fill the towel rail myself?
No, the towel rail comes pre-filled with the necessary glycol-based heating solution.
What colours are available for the Milano Neva range?
The Milano Neva range is available in White, Grey (Anthracite), and Silver (Chrome) finishes.
Troubleshooting
Towel rail is not heating up
Check that the power supply to the towel rail is switched on and that the circuit breaker has not tripped. Ensure the electrical connection has been made correctly by a qualified electrician.
Leaking from the heating element
If you observe any leaks, immediately switch off the power supply to the unit. Do not attempt to use the towel rail. Contact customer support or a qualified professional.
Unusual noises from the rail
The pre-filled glycol solution is designed to prevent noise. If persistent or loud noises occur, it may indicate an issue with the heating element or fluid. Contact customer support.
Exterior finish is damaged
Avoid using harsh chemicals. Clean gently with a damp cloth. For significant damage, contact customer support regarding potential repair or replacement options.
Pros and Cons
Pros
- Durable and stylish white powder-coated steel construction.
- High safety rating (IP64) for use in bathrooms.
- Low maintenance due to pre-filled, anti-corrosive solution.
- Robust build quality with 1.5mm thick steel.
- Flexible temperature control with optional external thermostat.
- Comprehensive guarantees for peace of mind.
Cons
- External thermostat sold separately for precise temperature control.
- Requires professional installation for electrical connection.
- The heating element is self-regulating, which may not suit users desiring exact temperature settings without an add-on.
- White finish may show dirt more readily than darker colours.
- Specific dimensions (1188mm x 500mm) may not fit all bathroom spaces.
Setup, Compatibility & Care
Setup: Installation involves mounting the rail securely to the wall using the provided fixings. The electric heating element needs to be connected to your home's electrical supply. Professional installation by a qualified electrician is strongly recommended to ensure safety and compliance with regulations.
Compatibility: The rail is designed for standard bathroom electrical installations. The heating element is self-regulating but can be controlled by an external thermostat (sold separately). It is CE marked.
Care: Clean the exterior of the towel rail with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the white powder coating. The internal glycol solution is sealed and requires no user maintenance. Ensure the heating element connection remains dry and clean.