Hisense 65" 4K Ultra HD QLED Smart TV - Black - E78

The Hisense E78Q TV delivers breathtaking 4K visuals with Direct Lit technology and Quantum Dot Co...

Best current price£499.00from AO.com

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AO.comHisense 65" QLED 4K Ultra HD TV - Black
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OnBuy.comHisense 65E7nqtuk 65" 4K Qled Smart Tv 60Hz Refresh Rate 6942351402574
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Product Information

Full details

The Hisense 65" E78QTUK QLED Smart AI TV is designed for entertainment enthusiasts seeking a premium visual and auditory experience at home. Its key win is delivering breathtaking 4K visuals with vivid colors and deep blacks, combined with immersive sound and intelligent processing, all while offering seamless access to a wide range of content. While it boasts a comprehensive suite of advanced features, users should be aware that maximizing its potential may require some initial calibration to suit personal viewing preferences.

All features

ColourBlack
Energy EfficiencyE
Screen Size65
Display Type4K Ultra HD
SeriesE78
Model Part Number65E78QTUK
BrandHisense

Extended Product Information

FAQs

What is QLED technology?

QLED (Quantum Dot Light Emitting Diode) technology uses quantum dots to produce highly pure and vibrant colors. In the Hisense E78QTUK, this means millions of pixels light up individually, and Quantum Dot Colour shows over a billion shades, resulting in super-sharp images and incredibly realistic colors.

What does '4K Ultra HD' mean?

4K Ultra HD refers to the resolution of the screen, which is 3840 x 2160 pixels. This is four times the resolution of Full HD (1920 x 1080), providing significantly more detail and clarity, especially on larger screens like this 65-inch model.

How does the Hi-View AI Engine improve picture quality?

The Hi-View AI Engine uses advanced artificial intelligence to analyze and upscale content in real-time. It enhances resolution, brightness, contrast, and color frame by frame, making whatever you watch look as good as possible, regardless of its original quality.

What is Dolby Atmos and Dolby Vision?

Dolby Atmos is an audio technology that delivers multidimensional sound, creating an immersive soundstage where sounds seem to come from all directions, including above. Dolby Vision is an advanced HDR (High Dynamic Range) video technology that offers astonishing brightness, more vibrant colors, and deeper contrast, ensuring a highly cinematic and lifelike viewing experience.

What is Game Mode Plus and ALLM?

Game Mode Plus is a feature that optimizes the TV for gaming, reducing input lag. ALLM (Auto Low Latency Mode) is part of Game Mode Plus and automatically detects when a gaming console is connected and switches the TV to its lowest latency settings, ensuring ultra-smooth and responsive gameplay without manual adjustments.

What is Freely and do I need an aerial?

Freely is a built-in service that allows seamless access to live and on-demand content over the internet. With Freely, you do not need a traditional aerial to watch live TV channels or access catch-up services, simplifying your setup and offering more content options.

How do I clean the screen?

To clean the screen, gently wipe it with a clean, dry, soft, lint-free microfiber cloth. For smudges or fingerprints, you can slightly dampen the cloth with water or a specialized TV screen cleaner (do not spray directly onto the screen). Avoid using harsh chemicals or abrasive materials.

Troubleshooting

No picture or sound

Check that the power cable is securely plugged into both the TV and the wall outlet. Ensure the correct input source is selected on the TV for your connected device (e.g., HDMI 1). Try restarting the TV by unplugging it for 30 seconds and plugging it back in.

Poor picture quality (blurry, pixelated, or incorrect colors)

Verify the source content is high-resolution (e.g., 4K). Check the cable connections from your external devices (HDMI cables should be securely connected and not damaged). Go to the TV's Picture Settings menu and experiment with picture modes (e.g., Standard, Cinema, Dynamic) or adjust individual settings like brightness, contrast, and sharpness. Ensure the Hi-View AI Engine is enabled if available in settings.

Smart features (apps, internet) are not working

Ensure the TV is connected to your Wi-Fi network. Go to the Network Settings and confirm the connection status. Try restarting your home router and modem. If connected, try restarting the TV. Some apps may require updates, check the app store or TV system updates.

No sound from TV speakers or external sound system

Check the TV volume and ensure it is not muted. Verify the audio output settings on the TV are correct (e.g., TV Speakers, External Audio System, HDMI ARC/eARC). If using external devices, check their volume levels and audio output settings. Ensure all audio cables are securely connected.

Pros and Cons

Pros

  • Exceptional Picture Quality: Combines 4K Ultra HD, QLED, Direct Lit, Quantum Dot, and Dolby Vision for incredibly detailed, vibrant, and true-to-life visuals.
  • Immersive Audio: Dolby Atmos delivers a multidimensional sound experience that pulls you into the action.
  • Intelligent Upscaling: The Hi-View AI Engine enhances virtually any content to near-4K quality.
  • Optimized for Gaming: Game Mode Plus with ALLM provides a smooth, responsive gaming experience.
  • Seamless Content Access: Freely integration simplifies access to live and on-demand TV without an aerial.
  • Dedicated Viewing Modes: Filmmaker and Sports Modes automatically adjust settings for optimal viewing of specific content.

Cons

  • Energy Efficiency Class 'E': While good for a 65-inch 4K TV, some newer models might offer higher energy efficiency ratings.
  • Calibration May Be Needed: To achieve the best picture, some users may wish to manually adjust picture settings beyond the default modes.

Setup, Compatibility & Care

Setup Instructions

  1. Unboxing: Carefully remove the TV from its packaging. It is recommended to have two people for this step due to the size and weight of the 65-inch screen.
  2. Attach Stand or Mount: Follow the instructions provided in the separate manual to securely attach the TV stand or a VESA-compatible wall mount. Ensure the TV is stable on a flat surface or securely mounted before proceeding.
  3. Connect Power: Plug the power cord into the TV's power inlet, then into a wall outlet. It is advisable to use a surge protector.
  4. Connect Devices: Connect your external devices such as gaming consoles, soundbars, or streaming boxes to the available HDMI ports. The TV features multiple HDMI inputs (e.g., HDMI 2.1 for Game Mode Plus). Connect a soundbar or audio receiver via HDMI ARC/eARC for the best audio experience.
  5. Initial Setup Wizard: Upon first power-on, the TV will guide you through an on-screen setup wizard. This includes selecting your language, country, connecting to your Wi-Fi network, scanning for channels (if using an aerial, though Freely reduces this need), and agreeing to terms and conditions.
  6. Freely Setup: During initial setup, or via the settings menu, follow the prompts to configure Freely for access to live and on-demand content without an aerial.

Compatibility

  • Input Compatibility: The TV is compatible with a wide range of external devices via multiple HDMI inputs (including HDMI 2.1 for advanced gaming features), USB ports for media playback, and standard audio/video inputs. Specific port types and numbers can be found in the product's full specifications.
  • Audio Systems: Fully compatible with external sound systems and soundbars via HDMI ARC/eARC, Optical Digital Audio Out, and potentially Bluetooth for wireless audio devices.
  • Streaming Services: The Smart TV platform provides access to popular streaming applications. Info needed: [List of pre-installed or easily downloadable apps if available, otherwise state general compatibility].
  • Wireless Connectivity: Features built-in Wi-Fi for internet access and potentially Bluetooth for connecting compatible peripherals.

Care & Maintenance

  • Screen Cleaning: Gently wipe the screen with a soft, lint-free microfiber cloth. For stubborn marks, slightly dampen the cloth with water or a TV-specific screen cleaner (never spray directly onto the screen). Avoid harsh chemicals or abrasive materials.
  • Frame Cleaning: Clean the TV frame and stand with a soft, dry cloth.
  • Ventilation: Ensure adequate airflow around the TV to prevent overheating. Do not block the ventilation slots on the back.
  • Cable Management: Keep cables tidy and untangled to prevent damage and improve safety.
  • Environmental Factors: Avoid exposing the TV to extreme temperatures, direct sunlight, or high humidity. Do not place heavy objects on top of the TV.
  • Power Management: Unplug the TV from the power outlet during lightning storms or when it will be unused for extended periods.

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