Sony WH-1000XM6 Wireless Noise Cancelling Headphones - Pink - Active

With noise cancelling on, the headphones provide up to 30 hours of playback. With noise cancelling off, this can extend further.

Simply connect the USB-C cable to the headphones and a compatible power source. A 3-minute charge provides approximately 3 hours of playtime.

Yes, the WH-1000XM6 supports Multipoint Connection, allowing you to connect to two Bluetooth devices simultaneously and switch between them seamlessly.

With the headphones off, press and hold the power and C/NC buttons simultaneously for about 7 seconds until the indicator flashes.

This intelligent feature automatically adjusts the level of ambient sound based on your activity (e.g., walking, waiting, traveling) and surrounding environment, ensuring you are aware of important sounds when needed.

No, the color of the headphones does not affect their audio performance, noise cancellation capabilities, or any other technical features.

Firmware updates are managed through the Sony | Headphones Connect app. Ensure your headphones are connected to your device and follow the prompts within the app to download and install updates.

Ensure the headphones are fully charged. Connect the USB-C cable and check if the charging indicator lights up. Try a different USB-C cable and power adapter.

Turn off Bluetooth on your device and then turn it back on. Forget the 'WH-1000XM6' from your device's Bluetooth list and re-pair. Ensure the headphones are within range and not obstructed.

Make sure the Auto NC Optimizer is enabled in the Headphones Connect app. Check for any obstructions or gaps around the earcup seals. Ensure the headphones are worn correctly.

Reduce the distance between the headphones and the connected device. Close unnecessary apps running in the background on your device. Try resetting the headphones to factory settings.

Confirm that microphone access is granted to the app you are using. Ensure the headphones are selected as the audio input device on your smartphone or computer. Restart both the headphones and your device.