Sony WH-XB910N Noise Cancelling Wireless Headphones - Black

Experience Sony's signature punchy EXTRA BASS™ sound with the WH-XB910N Noise Cancelling Wireless ...

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Product Information

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This guide helps you get the most out of your Sony WH-XB910N Noise Cancelling Wireless Headphones. Ideal for music lovers and frequent travelers, these headphones deliver powerful EXTRA BASS™ sound and effective noise cancellation. While they offer impressive battery life, keep in mind that the charging time is 3.5 hours for a full charge.

All features

ColourBlack
SeriesWH-XB
Model Part NumberWHXB910NB
BrandSony

Extended Product Information

FAQs

How do I turn on the headphones?

Press and hold the power button until the indicator light turns on.

How do I pair the headphones with my device?

Put the headphones into pairing mode by pressing and holding the power button. Then, select the headphones from your device's Bluetooth settings.

How long does the battery last?

The headphones provide up to 30 hours of continuous playback.

How do I charge the headphones?

Use the included USB Type-C cable to charge the headphones.

Can I connect to multiple devices at once?

Yes, the headphones support multipoint connection, allowing you to connect to two Bluetooth devices simultaneously.

How do I answer a call?

Press the multi-function button (usually located on the earcup) to answer or end a call.

Are the headphones foldable?

Yes, the headphones fold up for convenient storage and portability.

What is the warranty period?

The warranty information can be found on the warranty card included in the product packaging. Refer to the warranty card for specific details.

Troubleshooting

Headphones won't turn on.

Ensure the headphones are charged. If they still don't turn on, try resetting them by pressing the power button for an extended period.

Poor sound quality.

Make sure the headphones are properly connected via Bluetooth. Also, adjust the volume on both the headphones and your connected device. Check for any obstructions on the speaker.

Noise cancellation isn't working.

Ensure noise cancellation is enabled in the settings. Make sure there are no obstructions around the earcups.

Headphones won't connect to Bluetooth.

Make sure Bluetooth is enabled on your device. Ensure the headphones are in pairing mode. Try forgetting and then re-pairing the headphones in your device's Bluetooth settings.

Microphone is not working.

Ensure the microphone is enabled during calls. Check the device's audio input settings to make sure the headphones are selected.

Pros and Cons

Pros

  • Excellent bass response for a dynamic listening experience.
  • Effective noise cancellation for immersive audio.
  • Impressive battery life for extended use.
  • Multipoint connection for easy device switching.
  • Comfortable and foldable design for portability.
  • Built-in microphone for convenient calls.

Cons

  • Full charging time is relatively long (3.5 hours).
  • May not be ideal for users who prefer over-ear designs.
  • Some users may find the bass overpowering depending on the music genre.

Setup, Compatibility & Care

Setup

  1. Charging: Use the included USB Type-C cable to charge the headphones fully before first use. The charging time is approximately 3.5 hours.
  2. Pairing: Put the headphones into pairing mode by pressing and holding the power button. Then, select the headphones from your device's Bluetooth settings.
  3. Multipoint Connection: To connect to two devices simultaneously, pair the headphones with the first device, then pair with the second. Both devices will be connected.

Compatibility

The headphones are compatible with devices that support Bluetooth. They work with:

  • Smartphones
  • Tablets
  • Laptops
  • Other Bluetooth-enabled devices

Care

  • Cleaning: Use a soft, slightly damp cloth to clean the headphones. Avoid excessive moisture.
  • Storage: Store the headphones in the included carry case when not in use.
  • Avoid Extreme Temperatures: Do not expose the headphones to extreme temperatures or humidity.