Dr. Martens Clarissa II Quad Platform Sandals - Black - UK 5

Milled Nappa is a soft, supple, pebbled leather used in these sandals. It's known for its comfort and durability, molding well to the foot over time.

The Clarissa II Quad Platform Sandals feature an extra-high platform sole with a height of 1.46 inches.

While the leather is durable, these sandals are not specifically designed to be waterproof. Prolonged exposure to heavy water should be avoided. We recommend using a leather protector spray for water resistance.

The iconic yellow stitching can be cleaned gently with a small brush (like a toothbrush) and mild soap and water. Be careful not to scrub too harshly on the surrounding leather.

Dr. Martens typically run true to size, but fit can vary slightly. If you are between sizes, it's often recommended to try the smaller size for sandals, but always consult the brand's sizing guide if available. The adjustable ankle strap helps with fit customization.

While durable, their open-toe design makes them primarily suitable for warmer weather, such as spring and summer. They are not recommended for cold or wet conditions due to lack of insulation and waterproofing.

This is common with new genuine leather Dr. Martens. Wear them for short periods initially, increasing duration over time. Consider wearing thick socks if possible during the break-in period. You can also use a leather conditioner to help soften the leather faster.

Adjust the ankle strap more snugly. Ensure it's tight enough to secure your foot without causing discomfort or restricting circulation. If the issue persists, check if the sizing is correct for your foot width.

Clean the area with a damp cloth, then apply a Dr. Martens Wonder Balsam or a quality leather conditioner. This will help moisturize the leather, reduce the appearance of minor scuffs, and restore its luster.

Sometimes new soles or insoles can squeak. Try applying a small amount of baby powder or talcum powder under the footbed or around the edges where the sole meets the upper. This can reduce friction causing the squeak.

Ensure the strap is properly threaded through the buckle. If the buckle mechanism itself seems faulty, inspect for any debris or damage. If persistent, contact Dr. Martens customer service.