Edifier WH500 Headset - White

Experience immersive sound with the Edifier WH500 headset, featuring a 30mm dynamic driver for ric...

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Product Information

Full details

The Edifier WH500 headset is designed for everyday music listeners and casual users seeking a comfortable, wireless audio experience with long battery life. Its key benefit is the extended playtime of up to 40 hours and fast charging capability, ensuring your music is always available. However, for audiophiles demanding the highest fidelity or gamers requiring ultra-low latency, dedicated solutions might be more suitable.

All features

ColourWhite
SeriesWH500
Model Part NumberWH500-WHT
BrandEdifier

Extended Product Information

FAQs

How long does the battery last on a full charge?

The Edifier WH500 provides up to 40 hours of continuous audio playback on a full charge.

How fast can I charge the headset?

The headset features fast charging; a 10-minute charge provides approximately 6 hours of playback time.

Can I use the headset while charging?

Yes, you can use the headset while it is connected via USB Type-C for charging.

Is the headset compatible with my computer?

Yes, as long as your computer has Bluetooth capabilities, the WH500 can connect wirelessly. It can also be used via USB for charging.

How do I customize the sound EQ?

You can customize the EQ settings, including selecting presets like 'Classic' or 'Dynamic' and accessing a 'BASSY EQ' option, through the Edifier Connect app.

What is the safe volume feature?

The safe volume feature, accessible via the Edifier Connect app, limits the maximum volume output to 85dB to help protect your hearing.

Can I connect the headset to two devices simultaneously?

Yes, thanks to Bluetooth 5.2, you can connect the WH500 to two devices simultaneously and switch between them effortlessly.

Is the microphone detachable?

No, the microphone is built-in and not detachable.

Troubleshooting

Headset won't turn on

Ensure the headset is charged. Connect the USB Type-C cable to a power source and check the charging indicator light.

Cannot connect to Bluetooth device

Make sure Bluetooth is enabled on your device and the headset is in pairing mode (usually by holding the power button). Try turning both devices off and on again. Ensure the headset is within the 10m wireless range.

No sound or distorted audio

Check the volume level on both the headset and your source device. Try disconnecting and reconnecting the Bluetooth. If using the app, reset EQ settings to default.

Microphone not working for calls

Ensure the headset is selected as the audio input device on your phone or computer. Check app permissions to ensure the Edifier Connect app has access to the microphone if applicable.

Audio cuts out intermittently

Move closer to your Bluetooth source device to ensure a strong signal. Reduce interference from other wireless devices. Check for firmware updates via the Edifier Connect app.

Pros and Cons

Pros

  • Exceptional battery life for extended listening sessions.
  • Quick charging provides hours of playback in minutes.
  • App offers useful customization for EQ and listening modes.
  • Safe listening features protect hearing from excessive volume.
  • Comfortable for long-term wear due to lightweight design.
  • Supports multipoint connection for seamless device switching.

Cons

  • Sound quality may not satisfy critical audiophiles seeking the utmost detail.
  • Game Mode latency, while present, might still be noticeable for highly competitive gamers.
  • App required for full customization and advanced features.
  • Bundled accessories are minimal; AC adapter not included.
  • Microphone sensitivity is adequate for calls but not professional recording.

Setup, Compatibility & Care

Setup:

  1. Ensure the headset is charged using the provided USB Type-C cable.
  2. Turn on the headset by pressing the power button.
  3. Enable Bluetooth on your source device (smartphone, tablet, computer).
  4. Select 'Edifier WH500' from the list of available Bluetooth devices.

Compatibility:

The WH500 is compatible with any device supporting Bluetooth 5.2 or older versions. It supports A2DP, AVRCP, and HFP profiles for audio streaming, remote control, and hands-free calling. The headset also supports USB connectivity for charging.

Care:

  • Cleaning: Wipe the earcups and headband with a soft, dry or slightly damp cloth. Avoid harsh chemicals or abrasive materials.
  • Storage: Store in a cool, dry place. The foldable design makes it easy to store in a bag or backpack.
  • Battery Care: Avoid exposing the headset to extreme temperatures. Regularly charge the battery to maintain its health.