TOMS Gemma D'Orsay Ballet Flat - 7.5 UK

The TOMS Gemma D'Orsay flat features an elegant open-side silhouette with a convenient mini wedge....

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Product Information

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The TOMS Gemma D'Orsay Ballet Flat is designed for adults seeking a sophisticated yet comfortable footwear option that transitions seamlessly from professional settings to weekend outings. Its primary benefit is the combination of an elegant open-side silhouette with supportive CloudBound foam insoles, providing superior comfort for long days on your feet. However, users should note that the custom insoles are non-removable, meaning they cannot be replaced with custom orthotics.

All features

Age Groupadult
GenderFemale
MaterialLeather
Shoe Size UK7.5
Shoe TypeHeels & Pumps
SeriesGemma
Model Part Number10023013
BrandTOMS

Extended Product Information

FAQs

Can I remove the CloudBound insoles?

No, the CloudBound foam insoles are integrated into the shoe design and are non-removable.

What is the exact height of the mini wedge?

The mini wedge provides an elevation of approximately 6mm.

Is the material waterproof?

No, the shoes are made of leather and are not intended for use in wet or rainy conditions.

How should I clean the leather upper?

Wipe gently with a soft, dry cloth. For deeper cleaning, use a dedicated leather cleaner applied to a cloth first.

Are these suitable for wide feet?

The D'Orsay style is generally accommodating due to the open side, but users with wider feet may find it helpful to size up.

Troubleshooting

The shoe feels tight across the arch

Leather will stretch slightly with wear. Try wearing them for short periods inside the house with medium-thickness socks to accelerate the break-in process.

Outsole has lost grip due to dirt buildup

Wipe the TPR outsole with a damp cloth and mild soap, then allow it to air dry fully to restore traction.

Leather surface shows minor scuffs

Use a matching leather polish or cream to buff out small scuffs and restore the original sheen.

Pros and Cons

Pros

  • Sophisticated design fits professional and casual wardrobes
  • CloudBound insoles provide excellent comfort for daily wear
  • Includes sustainable, eco-conscious materials
  • Slip-on style allows for quick and easy transitions
  • Mini wedge provides a subtle lift while remaining flat-shoe comfortable

Cons

  • Insoles are non-removable, limiting the use of custom orthotics
  • Open-side design may not be suitable for extreme cold or rainy weather
  • Leather material requires consistent maintenance to preserve the finish

Setup, Compatibility & Care

These shoes are ready to wear immediately upon removal from the box. Because they are constructed from genuine leather, it is recommended to apply a leather conditioner or protector spray upon purchase to guard against moisture and scuffing. To maintain the shape of the mini wedge and the integrity of the outsole, store them in a cool, dry place away from direct sunlight. If the surface becomes dusty, a soft, dry cloth is usually sufficient for cleaning. Avoid submerging the shoes in water, as this can damage the internal foam and leather structure.