Dell Pro 14 Plus - 14" - AMD Ryzen 5 - 16 GB - 512 GB - Grey
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Product Information
Full details
The Dell Pro 14 Plus is a professional-grade 14-inch laptop designed for power users and mobile professionals who need a balance of portability and reliable performance. Featuring an AMD Ryzen 5 PRO processor and an integrated AI chip, it excels at handling multitasking and long-term efficiency for business applications; however, users should note that the internal memory is limited to 16GB, which cannot be upgraded beyond the factory configuration.
All features
| Colour | Grey |
|---|---|
| Resolution | Full HD+ |
| RAM | 16 GB |
| Processor Family | AMD Ryzen 5 |
| Internal Storage Capacity | 512 GB |
| Screen Size | 14 |
| Display Type | Full HD |
| OS | Windows |
| Processor | AMD Ryzen |
| Series | Pro 14 Plus |
| Model Part Number | PB14255 |
| Brand | Dell |
Extended Product Information
FAQs
Can I upgrade the RAM on the Dell Pro 14 Plus?
No, the RAM is soldered on-board and is not user-upgradable. You should choose the configuration that meets your long-term needs at the time of purchase.
Does this laptop support touchscreen input?
Yes, this model features a 14-inch Full HD+ touchscreen display.
What is the purpose of the NPU in this laptop?
The Neural Processing Unit (NPU) handles AI-specific workloads, such as background removal in video calls, which helps save battery life and keeps the CPU free for other tasks.
Is the laptop compatible with older Wi-Fi routers?
Yes, the Wi-Fi 7 controller is backward compatible with Wi-Fi 6E, 6, 5, and older standards.
Does the laptop have a fingerprint reader?
This model utilizes an Infrared (IR) camera for secure facial recognition via Windows Hello rather than a fingerprint reader.
What is the maximum output of the USB-C charging port?
The system is designed to support 45W to 65W USB-C charging.
Troubleshooting
Laptop not charging via USB-C port
Ensure your charging cable supports USB Power Delivery and provides at least 45W of power.
Webcam not detected by Windows
Check if the physical privacy shutter is closed and ensure the camera drivers are updated in Device Manager.
Performance slowdown during AI tasks
Verify that the laptop is connected to power, as some AI acceleration features optimize for energy efficiency when on battery.
Pros and Cons
Pros
- Integrated NPU for AI-enhanced performance
- High-speed LPDDR5x RAM for smooth operation
- Excellent connectivity options including Wi-Fi 7
- Privacy-focused design with physical shutter and IR camera
- Lightweight and portable aluminium chassis
Cons
- RAM is on-board and not user-upgradable
- Refresh rate capped at 60Hz
- Limited to integrated AMD Radeon 760M graphics
Setup, Compatibility & Care
To begin, connect the included 65W AC adapter to any of the USB-C ports to initiate the initial Windows 11 Pro setup. The device supports USB Power Delivery, meaning you can use compatible third-party USB-C docks that provide 45W-65W power to charge the unit.
Care instructions include:
- Use a soft, lint-free cloth to clean the touch-sensitive display.
- Ensure air vents are not obstructed during heavy tasks to maintain thermal health.
- Keep the operating system updated via Windows Update to ensure the AI drivers and NPU features function correctly.
- Utilize the wedge-style cable lock slot when leaving the laptop unattended in public workspaces.