Yealink Conference Phone - CP960-W

The Yealink CP960 is an advanced wireless audio conferencing system designed to enhance collaborat...

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Box.co.ukYealink Silver Cp960 Wireless Audio Conferencing System
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PCHUB.UKYealink Cp960 Ip Conference Phone
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Product Information

Full details

The Yealink CP960 is an enterprise-grade, wireless-capable audio conferencing system designed for medium-to-large meeting rooms where high-fidelity sound and ease of use are priorities. It features an intuitive 5-inch touchscreen and Noise Proof technology that effectively isolates human speech from background distractions; however, potential users should ensure their network infrastructure supports PoE or local power requirements to maintain stable connectivity.

All features

Model Part NumberCP960-W
BrandYealink

Extended Product Information

FAQs

Can the CP960 be used without an Ethernet cable?

Yes, the CP960 includes built-in WiFi, allowing it to connect to your network wirelessly.

How many participants can join a conference call on the CP960?

The system supports up to 5-party conferencing simultaneously.

Does it support local call recording?

Yes, the device supports local call recording for up to 100 hours.

Can I connect my smartphone to the CP960?

Yes, you can pair your smartphone via Bluetooth to use the CP960 as a speakerphone for your mobile calls.

What is the voice pickup range of the base unit?

The built-in microphone array provides a 20-foot (6-meter) 360-degree voice pickup range.

Are the expansion microphones included?

No, the CPW90 wireless expansion microphones are optional accessories.

Troubleshooting

Device is not connecting to WiFi

Verify the network credentials and ensure the device is within range of a strong, stable 2.4GHz or 5GHz wireless access point.

Audio is clipping or distorted

Check the microphone levels in the audio settings and ensure the device is not placed too close to speakers or reflective surfaces.

Display is unresponsive

Perform a power cycle by disconnecting and reconnecting the power source, or perform a factory reset if the software remains frozen.

Pros and Cons

Pros

  • High-quality HD audio with noise reduction
  • Intuitive touch-based user interface
  • Flexible connectivity options including Bluetooth and WiFi
  • Scalable for larger rooms with optional expansion mics
  • Supports local call recording for up to 100 hours

Cons

  • Requires stable network configuration for best performance
  • Expansion microphones are sold separately
  • Larger physical footprint than entry-level conference units

Setup, Compatibility & Care

To set up the CP960, connect the device to your network via the Ethernet port; it supports Power over Ethernet (PoE) for a clutter-free installation. If PoE is unavailable, ensure you have a dedicated power source. For wireless connectivity, navigate to the network settings menu on the touchscreen to pair with local WiFi. Bluetooth pairing for smartphones can be initiated through the settings menu under 'Bluetooth.' For optimal performance, place the device in the center of the conference table away from obstructed areas. Regularly clean the surface with a soft, dry, or slightly damp microfiber cloth. Avoid using harsh chemical cleaners, and ensure the firmware is updated periodically through the device interface or your management console to maintain compatibility with the latest UC platforms.

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