HP 963 Cyan Original Ink Cartridge - HP

This cartridge is compatible with HP OfficeJet Pro 9010 series and HP OfficeJet Pro 9020 series printers.

The page yield for the HP 963 Cyan Standard Capacity Ink Cartridge is dependent on what you print. HP states 'reliable page yields', meaning it performs consistently based on ISO standards, but actual yield varies with content, print settings, and usage.

Store unopened cartridges in their original sealed packaging, upright, at room temperature, away from direct sunlight or extreme heat/cold. This helps maintain ink quality.

Yes, this is an 'Original HP' ink cartridge (HP 963 Cyan Original Ink Cartridge), ensuring compatibility and performance as designed by HP.

While third-party refilling services exist, HP recommends using Original HP Ink for optimal print quality, reliability, and to avoid potential damage to your printer. Refilled cartridges may not offer the same performance or longevity.

Standard Capacity refers to the volume of ink in the cartridge, indicating it's the regular size as opposed to an 'XL' (High Yield) cartridge which contains more ink for more pages.

Remove the cartridge and gently clean the copper electrical contacts on both the cartridge and the printer with a lint-free cloth. Reinsert the cartridge firmly until it clicks. Restart your printer.

Run the printhead cleaning utility from your printer's control panel or software. Ensure the cartridge is not empty. If issues persist, perform a printhead alignment.

Ensure you installed a genuine HP original cartridge. Sometimes, air bubbles can affect ink level sensors; running a printhead cleaning cycle might help recalibrate. If it's a new cartridge and the problem persists, contact HP support.