Setup, Compatibility & Care
To set up your headset, ensure the device is charged for the recommended 2.5 hours via the USB port. To pair, hold the multi-function button until the light flashes blue, then select 'JLab GO Work Pop' in your device's Bluetooth settings. To connect a second device, disconnect the first and repeat the pairing process, then reconnect the first device from its own menu.
For wired connectivity, simply plug the USB-C to 3.5mm cable directly into your device's audio port. Care for your headset by storing it in a dry, cool place. Clean the Cloud Foam earcups periodically with a soft, slightly damp cloth to prevent the buildup of oils or debris, avoiding harsh chemical cleaners that may degrade the materials.