10 in 1 1500W Hot Steam Mop Cleaner and Hand Steamer - Neo Blue

Use the measuring cup provided to fill the 400ml water tank. Do not exceed the maximum fill line.

Clean the microfiber pads after each use. They can be machine-washed or hand-washed.

It is recommended to use distilled or filtered water to reduce mineral buildup and prolong the life of the steam mop. Avoid using tap water.

Yes, you can use the steam mop on sealed laminate floors. However, test in an inconspicuous area first to ensure it doesn't damage the finish.

Mix equal parts of white vinegar and water. Fill the water tank with this solution and run the steam mop for a few minutes. Rinse the tank thoroughly with clean water afterward.

Warranty information is not available in the provided product information. Please refer to the product packaging or contact the manufacturer for warranty details.

The Neo Blue Steam Mop comes with a measuring cup, window/glass cleaner, round small brass brush, grout/slender brush, scraper tool, carpet/fabric tool, glider, jet nozzle, nylon brush, and washable microfiber cloth pads.

Check if the water tank is empty and refill it. Ensure the unit has had sufficient time to heat up. Check that the unit is properly plugged in and the power outlet is working. Also, check for any blockages in the steam nozzle.

Ensure you are using the correct attachment for the surface. Check if the microfiber pads are clean and free of debris. Allow sufficient time for the steam to work on the surface before wiping. Consider descaling the unit if performance has diminished over time.

Make sure the water tank is securely attached. Check the seals for any damage. Ensure you are not overfilling the water tank.

Check the power outlet and ensure the cord is securely plugged in. Allow the unit to cool down and try again. The unit may have an automatic shut-off feature if it overheats.