United Nude Loop Hi - Black - Heels & Pumps - UK 5

The heel height is 8 cm, which is approximately 3.2 inches.

While the molded leather footbed offers comfort, the 8 cm heel height may not be suitable for extended periods of standing or walking for everyone. They are best suited for events or shorter durations.

Use a soft, dry cloth for general cleaning. For stains, use a specific Nappa leather cleaner and test it on a small, inconspicuous area first. Avoid excessive water.

The 'floating footbed' refers to the unique design where the footbed appears suspended within the shoe structure, creating a distinctive visual effect. It slides through a loop in the heel construction.

The fit is primarily determined by the shoe size and the hidden elastic top strap. The molded leather footbed will conform to your foot shape over time. For significant fit issues, consulting a cobbler might be necessary.

The heel is constructed from a strong, fiber-reinforced nylon for durability and support of the unique cantilevered design.

Store them in a cool, dry place, preferably in their original box or a dust bag to protect them from damage and dust. Using shoe trees can help maintain their shape.

Ensure you have selected the correct UK size. Wear with thin socks or hosiery initially to help break them in. If discomfort persists, consider stretching the leather with a professional shoe stretcher or consulting a cobbler.

The rubber outsole provides some traction, but the leather sole may be slippery on certain surfaces, especially when new. Consider adding rubber sole protectors from a shoe repair shop for improved grip.

Ensure the hidden elastic strap is functioning correctly. If the elastic feels loose, it may require professional attention. The fit should be snug but not constricting.

The cantilevered heel design is intentional. Ensure the heel is not damaged. If instability persists and is not due to the design, inspect the heel for any defects. Consult customer support if the issue seems like a manufacturing fault.