Jabra Biz 2300 Quick Disconnect UC On-Ear Stereo Headset - Black
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Product Information
Full details
The Jabra Biz 2300 Duo, NC headset is designed for professionals in office and call center environments who need clear audio and hearing protection. Its key benefit is delivering HD and wideband audio with a noise-cancelling microphone for optimal communication, while also protecting users from harmful loud sounds. A potential caveat is its wired connectivity, which may limit mobility compared to wireless options.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | Biz 2300 |
| Model Part Number | 2309-820-104 |
| Brand | Jabra |
Extended Product Information
FAQs
What is the main benefit of Jabra PeakStop technology?
Jabra PeakStop technology protects your hearing by instantly removing any harmful loud sounds before they reach your ears, keeping the sound level in a safe range (below 118 dB).
How durable is the Jabra Biz 2300 Duo, NC?
It is built to last in high-performing contact centers with a reinforced cord and a 360-degree rotatable boom arm (FreeSpin technology) designed to withstand daily wear and tear.
Can I use this headset with my computer?
This specific model features a Quick Disconnect (QD) connector for desk phones. To use it with a computer for softphone calls, you would typically need a Jabra QD-to-USB adapter or a compatible QD-to-3.5mm adapter, depending on your computer's audio inputs.
How do I clean the headset?
Wipe the headset with a soft, slightly damp cloth. Avoid using harsh chemicals. The ear cushions can also be gently cleaned with a damp cloth.
What is the weight of the Jabra Biz 2300 Duo, NC?
The Duo (stereo) version of the Jabra Biz 2300 weighs 68 grams, designed for comfortable all-day wear.
Does the microphone have noise cancellation?
Yes, the Jabra Biz 2300 Duo, NC features an air shock microphone with noise-cancelling capabilities to reduce background noise and eliminate breathing sounds or popping noises.
What is the warranty period for this headset?
The Jabra Biz 2300 series comes with a 2-year limited warranty.
Troubleshooting
No audio output or input
Ensure the QD cable is securely connected at both ends. Test with a different QD cable or connect to a known working phone. Check that the headset is selected as the audio device on your phone or softphone application.
Low volume
Adjust the volume controls on your desk phone or within your softphone application. Ensure the headset's microphone is positioned correctly near your mouth.
Static or intermittent audio
Check for any damage to the QD cable. Ensure there are no sources of strong electromagnetic interference nearby. Try a different QD port on your phone.
Microphone not working
Verify the microphone boom arm is in the correct position (typically near the corner of your mouth). Ensure the microphone is not muted via the phone or call software. Check the QD connection.
Discomfort during use
Adjust the headband for a comfortable fit. Reposition the earcups and microphone boom arm. Ensure the ear cushions are clean and in good condition.
Pros and Cons
Pros
- Exceptional audio quality for both incoming and outgoing calls.
- Advanced hearing protection with PeakStop technology.
- Durable construction built for demanding contact center environments.
- Comfortable for extended wear, reducing user fatigue.
- Easy and quick connection to most desk phones via QD.
Cons
- Wired design limits mobility compared to wireless headsets.
- Passive noise cancellation may not be sufficient for extremely noisy environments.
- Requires a compatible desk phone with a QD port or adapter.
Setup, Compatibility & Care
Setup:
- Connect the headset's Quick Disconnect (QD) cable to the corresponding QD port on your phone or amplifier. If your device does not have a QD port, you may need a Jabra QD-to-phone adapter cable specific to your phone model.
- Ensure the headset is properly seated on your head, adjusting the headband and boom microphone for optimal comfort and positioning.
Compatibility:
- The Jabra Biz 2300 series is designed for use with a wide range of digital and analog desk phones commonly found in offices and call centers.
- It is compatible with Jabra QD-to-USB adapters for use with softphones and UC platforms, though this specific model relies on the QD connector for primary use.
- Always check compatibility with your specific phone system or Unified Communications platform if unsure.
Care:
- Cleaning: Wipe the exterior of the headset, including the ear cushions and headband, with a soft, slightly damp cloth. Avoid abrasive cleaners or soaking the headset.
- Ear Cushions: The leatherette ear pads can be gently cleaned with a damp cloth. For hygiene, consider replacing ear cushions periodically, especially in shared environments.
- Storage: Store the headset in a dry place when not in use. Avoid exposing it to extreme temperatures. The reinforced cord should not be tightly wrapped or kinked to prolong its lifespan.