Tower Cavaletto Jug Kettle - Black & Gold

The kettle comes with a 1-year guarantee, with an option to extend it to 2 years upon product registration.

The frequency of descaling depends on your local water hardness. In hard water areas, descaling monthly is recommended. In softer water areas, every 2-3 months may suffice. Regular descaling maintains performance and longevity.

Yes, the 360° swivel base allows the kettle to be stored on its base. Ensure the base is plugged into a power outlet only when the kettle is in use or when you intend to boil water.

Yes, the limescale filter is removable, making it easy to rinse under tap water and maintain.

The 1.7L capacity allows for boiling enough water for up to 7 standard cups.

Wipe the exterior with a soft, damp cloth. For stubborn marks, a mild detergent can be used, followed by a rinse with a clean damp cloth. Always ensure the kettle is unplugged and cool before cleaning.

Ensure the kettle is properly seated on the base and the base is plugged into a functioning power outlet. Check if the power cord is damaged.

Limescale buildup can reduce boiling efficiency. Descale the kettle according to the care instructions. Ensure the kettle is filled with the correct amount of water.

Check that the kettle is not filled above the maximum fill line. Ensure the lid is closed properly. If the leak persists, discontinue use and contact customer support.

Ensure the kettle is not being overfilled. Check if the lid is properly closed. If the issue persists, it may indicate a fault with the safety mechanism; contact customer support.