GANNI Bou Small Crossbody Bag - Black

The shoulder strap is adjustable. Locate the buckle on the strap and slide it to your preferred length. Ensure the buckle is securely fastened.

Gently blot the wet area with a soft, absorbent cloth. Allow the bag to air dry naturally, away from direct heat or sunlight.

Yes, you can use a leather cleaner specifically designed for smooth leather. Always test the cleaner on a small, inconspicuous area first.

Store the bag in the provided dust bag or a similar protective covering in a cool, dry place. Avoid storing it in direct sunlight or humid environments.

Yes, the shoulder strap is both adjustable and removable, providing versatility in how you carry the bag.

Please refer to your purchase documentation or contact GANNI customer service for warranty information.

The bag is made of high-quality leather.

Check for any obstructions or debris that may be interfering with the closure. Gently clean the area around the closure with a soft cloth.

Use a leather conditioner or a specialized leather repair product to minimize the appearance of scratches. Apply gently according to the product instructions.

Adjust the shoulder strap to your desired length using the provided buckle. Ensure the buckle is securely fastened.

Gently clean the hardware with a soft cloth. Avoid abrasive cleaners that could scratch the surface. Consider using a metal polish designed for gold-tone finishes.