PLT Mission 415 Wired Headset - Black
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Product Information
Full details
The HP Poly Mission 415 is a durable, professional-grade monaural headset designed for office professionals and remote workers who require reliable audio for daily communication. It offers a lightweight, comfortable design and seamless plug-and-play connectivity for major collaboration platforms, though users requiring immersive stereo sound or active noise cancellation may need to consider alternative models in the Poly series.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | None |
| Series | Mission 415 |
| Model Part Number | C01B2A6#AC3 |
| Brand | PLT |
Extended Product Information
FAQs
Does this headset have active noise cancellation?
No, the Mission 415 features a noise-canceling microphone to help callers hear you, but the ear cup does not provide active noise cancellation.
Can I use this headset with my smartphone?
Yes, provided your smartphone has a USB-C port or you use a compatible USB-C to USB adapter.
What is the warranty period?
Please refer to the warranty card included in the box for specific regional terms and conditions.
Is the headband adjustable?
Yes, the headset is designed with a lightweight, adjustable headband to accommodate different head sizes for a comfortable fit.
Do I need to install software to use the headset?
No, the headset is plug-and-play, but the HP Poly Studio App is recommended for advanced settings and updates.
Troubleshooting
Audio not playing through the headset
Check the Sound Settings in your operating system to ensure the 'Poly Mission 415' is selected as the default playback device.
Microphone is not picking up audio
Verify that the inline mute button is not engaged and check application-specific microphone settings within Zoom or Teams.
Connection drops intermittently
Ensure the USB connection is firmly seated; if using the adapter, try connecting directly to a native USB port on the computer.
Pros and Cons
Pros
- Extremely lightweight (99g) for all-day comfort
- Versatile dual connectivity with included USB-C to USB-A adapter
- Certified for use with Microsoft Teams, Zoom, and Google Meet
- Easy-to-access inline call and volume controls
- Sustainable design and packaging
Cons
- Monaural design leaves one ear open, which may not be ideal for noisy environments
- Does not feature active noise cancellation
- Bulk packaging may lack some premium retail presentation
Setup, Compatibility & Care
To set up your headset, choose the appropriate connector (USB-C or the included USB-A adapter) and plug it into an available port on your computer. Your device will automatically detect the headset; if it does not, navigate to your computer's Sound Settings and select 'Poly Mission 415' as your primary microphone and speaker device. For full feature management, download the HP Poly Studio App.
Compatibility includes Windows 11, macOS, Chrome OS, Android, and iOS devices. To maintain the headset, store it in a cool, dry place when not in use. Clean the ear cushions and headband periodically using a lightly dampened, lint-free cloth. Avoid submerging the headset in water or using harsh chemical cleaners, as this may damage the microphone or speaker components.