Sony BRAVIA Theatre Bar 5 - HT-B500

You can connect using an HDMI cable (preferably with ARC/eARC support) or an optical audio cable. For optimal performance and features, HDMI ARC/eARC is recommended.

While basic functions can be controlled via the physical buttons or TV remote (if compatible), the BRAVIA Connect app provides full control over settings, audio modes, and firmware updates.

Pairing with a BRAVIA TV unlocks exclusive features such as Voice Zoom 3 for dialogue control and unified control of both devices with a single remote.

Yes, the subwoofer volume can be adjusted independently through the BRAVIA Connect app, allowing you to customize the bass level to your preference.

Yes, the Sony BRAVIA Theatre Bar 5 fully supports immersive 3D audio formats including Dolby Atmos® and DTS:X®.

The soundbar features a dedicated center speaker for clear dialogue. You can further enhance clarity using the BRAVIA Connect app, and if paired with a BRAVIA TV, utilize the Voice Zoom 3 feature.

Ensure the soundbar is powered on, the correct input source is selected on the TV and soundbar, and all cables are securely connected. Check TV audio output settings to ensure it's set to external speakers or HDMI ARC/Optical.

Verify the subwoofer is powered on and wirelessly paired with the soundbar. Check the BRAVIA Connect app for subwoofer volume settings and ensure it's not muted or set too low.

Ensure the soundbar is in Bluetooth pairing mode. Turn off and on Bluetooth on your streaming device and try reconnecting. Check if the soundbar is already connected to another device.

Check all cable connections for looseness. Reduce the volume temporarily to see if the distortion persists. Ensure the soundbar firmware is up to date via the BRAVIA Connect app.