Samsung The Frame Pro Smart TV - 85" 4K Ultra HD - Black

Experience art and entertainment in exceptional colour, contrast, and brightness with the Samsung ...

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Product Information

Full details

The Samsung 85" The Frame Pro Neo QLED 4K Vision AI Smart TV is designed for art and entertainment enthusiasts who want a TV that seamlessly blends into their home decor. The key benefit is its ability to display art when off, transforming into a digital gallery. However, users should be aware of the energy consumption rating of 'G'. This TV features stunning visuals with Mini LEDs, a minimalist setup, and operates on the Tizen OS, offering a unique blend of art and entertainment.

All features

ColourBlack
Energy EfficiencyG
Screen Size85
Display Type4K Ultra HD
SeriesThe Frame Pro
Model Part NumberQE85LS03FWUXXU
BrandSamsung

Extended Product Information

FAQs

How do I switch between TV mode and Art Mode?

Press the power button to turn the TV on or off. When the TV is off, it will automatically switch to Art Mode. You can also use the remote control to select Art Mode directly.

How do I customize the bezels?

The bezels are designed to be easily clipped on and off. Purchase the desired bezel style and simply clip it onto the TV frame.

Where can I find artwork for Art Mode?

You can access the Art Store directly from the TV. It offers a vast library of artwork, including both free and paid options.

What is Wireless One Connect?

Wireless One Connect is a single box that connects all your devices to the TV, eliminating the need for multiple cables and providing a cleaner setup.

How do I adjust the picture settings?

Go to the TV's settings menu and navigate to the Picture settings. You can adjust brightness, contrast, color, and more.

What kind of stand does the TV use?

The TV comes with a height-adjustable stand, allowing you to position the TV at the perfect height.

What is the warranty period?

The warranty period is two years from the date of purchase. Please check the included documentation for details.

How do I update the TV's software?

Go to the settings menu and navigate to the Support section. Select Software Update and follow the on-screen instructions.

Troubleshooting

TV won't turn on

Check the power connection and ensure the power cord is securely plugged into both the TV and the outlet. Try a different outlet.

No picture

Check the connections of your external devices. Make sure the correct input source is selected on the TV.

Poor picture quality

Adjust the picture settings in the TV's menu. Ensure the source content is high-quality. Try resetting the picture settings to default.

No sound

Check the volume level. Make sure the TV's audio output is set to the correct device. Check the connections of external audio devices.

Wi-Fi not connecting

Check your Wi-Fi network settings and password. Restart the TV and your router. Ensure the TV is within range of your Wi-Fi signal.

Remote control not working

Replace the remote control batteries. Ensure there are no obstructions between the remote and the TV's sensor. Try pairing the remote again.

Pros and Cons

Pros

  • Transforms into a digital art display when not in use, enhancing home decor.
  • Offers exceptional picture quality with Neo QLED technology.
  • Provides a clutter-free setup with Wireless One Connect.
  • Features customizable bezels for personalized aesthetics.
  • Includes a glare-free Matte Display for better viewing.
  • Uses an eco-friendly SolarCell Remote.

Cons

  • High energy consumption rating (G).
  • May require additional subscription for full art gallery access.
  • Initial setup may require some time to configure all settings.
  • Bezel customization requires purchasing additional bezels.
  • The stand may not be suitable for all furniture setups.
  • Art mode content may have limited resolution on larger displays.

Setup, Compatibility & Care

Setup

  1. Unpack: Carefully remove the TV and all components from the packaging.
  2. Mounting: Attach the stand or mount the TV on the wall using a VESA-compatible mount (400 x 400 mm).
  3. Connect One Connect Box: Plug all external devices (cable box, game consoles, etc.) into the One Connect Box.
  4. Connect to TV: Connect the One Connect Box to the TV using the provided cable.
  5. Power On: Plug in the TV and the One Connect Box, and turn on the TV.
  6. Initial Setup: Follow the on-screen prompts to set up the network, channels, and other preferences.

Compatibility

  • HDMI: Supports multiple HDMI 2.1 ports for connecting modern devices.
  • Wi-Fi: Compatible with Wi-Fi 5 (802.11ac) for network connectivity.
  • Bluetooth: Bluetooth 5.3 for connecting external devices like soundbars and headphones.
  • Operating System: Runs on the Tizen OS, compatible with various apps and streaming services.
  • VESA: Compatible with 400 x 400 mm VESA mounts.

Care

  • Cleaning: Use a soft, dry cloth to wipe the screen and frame. Avoid using liquid cleaners.
  • Ventilation: Ensure proper ventilation around the TV to prevent overheating.
  • Placement: Avoid placing the TV in direct sunlight to prevent damage to the screen.
  • Power: Always unplug the TV during thunderstorms or when unused for extended periods.
  • Updates: Regularly update the TV's software to ensure optimal performance and security.