Yealink YHS34 Lite Dual Headset - Black
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Product Information
Full details
The Yealink YHS34 Lite Dual is a professional-grade binaural headset specifically engineered for call center agents and office professionals who require reliable, long-term comfort during high-volume communication tasks. It delivers clear audio reproduction and a lightweight ergonomic design that reduces fatigue throughout the workday, though users should note it is a wired-only device that relies on a 0.9-meter cable for connectivity.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | None |
| Model Part Number | YHS34 LITE DUAL |
| Brand | Yealink |
Extended Product Information
FAQs
Is this headset compatible with PCs?
The YHS34 Lite Dual uses an RJ9 connector intended for desk phones. Connecting to a PC would require a specific USB adapter.
What is the cable length?
The headset comes with a 0.9-meter cable.
Does this headset have a mute button?
The YHS34 Lite Dual itself does not have a mute button; you should use the mute function available on your connected desk phone.
Can I replace the ear cushions?
Yes, the ear cushions are designed for comfort and can be replaced if they show signs of wear over time.
Does this model have active noise cancellation?
No, this model uses passive noise cancellation provided by the physical design of the ear cups.
Is it suitable for all-day wear?
Yes, its ultra-lightweight ergonomic design is specifically crafted to remain comfortable throughout an entire workday.
Troubleshooting
No sound in one or both speakers
Ensure the Quick Disconnect (QD) is firmly snapped together and the RJ9 cable is seated correctly in the desk phone port.
Caller reports low microphone volume
Verify that the boom microphone is positioned approximately 2-3 cm from your mouth and check the audio settings on your desk phone.
Intermittent audio cutting out
Check the cable for any signs of physical wear or sharp bends. Ensure the connector is free of dust or debris.
Pros and Cons
Pros
- Extremely lightweight for reduced head and neck strain
- Excellent audio frequency range for clear communication
- Simple plug-and-play setup with Yealink desk phones
- Durable design suitable for high-frequency daily use
Cons
- Wired connectivity limits movement to the length of the cable
- Does not feature active noise cancellation
- Requires specific QD cables for connection to non-Yealink hardware
Setup, Compatibility & Care
Setting up the YHS34 Lite Dual is straightforward due to its Quick Disconnect (QD) system. Simply connect the QD end to your compatible Yealink desk phone via the RJ9 port. The device is designed for a "plug-and-play" experience, requiring no software drivers or firmware updates for basic functionality.
To ensure the longevity of your headset:
- Cable Management: Do not pull on the cable; always disconnect by gripping the connector head.
- Storage: Store the headset in a clean, dry location when not in use, ideally between -30 °C and 70 °C.
- Sanitation: Gently wipe the ear cushions with an alcohol-free sanitizer wipe periodically to maintain hygiene, especially in shared office environments.
- Handling: While the materials are ultra-light, avoid placing heavy objects on the head-band to prevent structural stress.