Eufy Omni C28 Robotic Vacuum and Mop - White

Name: Eufy Omni C28 Robotic Vacuum and Mop - White
Brand: Eufy
SKU: 7y5hzufs3a
Availability: InStock

Experience truly hands-free floor care with the Eufy Omni C28 Robotic Vacuum and Mop. Featuring an...

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Product Information

Full details

The Eufy Omni C28 is a premium, hands-free floor cleaning solution designed for busy households looking to automate both vacuuming and mopping. Featuring a robust 5-in-1 base station that manages everything from dust disposal to mop drying, it offers exceptional convenience and a long 251-minute runtime; however, its larger footprint requires a dedicated space for the docking station.

All features

Colour	White
Accent Colour	White
Series	Omni C28
Model Part Number	T211AV20
Brand	Eufy

Extended Product Information

FAQs

How often do I need to refill the water tank?

Depending on your home size and cleaning frequency, you will typically need to refill the fresh water tank every few days.

Can the Eufy Omni C28 clean carpets?

Yes, the 15,000 Pa suction is designed to clean carpets effectively. The mop will lift when a carpet is detected.

Is the noise level disruptive?

Operating at 70 dB, it is comparable to a standard vacuum cleaner. You can schedule it to run when you are away from home.

Do I need to clean the brushes manually?

The DuoSpiral detangling technology significantly reduces manual cleaning, but it is good practice to check the brush roll monthly.

What is the warranty period?

Please check your local regional documentation or the eufy support website for specific warranty terms based on your purchase location.

Troubleshooting

Robot is not returning to the station

Ensure there are no obstacles within 0.5m of the sides of the station and that the station is plugged into a stable power source.

Suction power seems weak

Check the dust bag in the station to see if it is full, and inspect the main brush for any large obstructions.

App connectivity failure

Verify that your home Wi-Fi is 2.4GHz enabled and restart the robot by holding the power button for 10 seconds.

Pros and Cons

Pros

Truly hands-free maintenance with the 5-in-1 station
Extremely powerful 15,000 Pa suction
Self-cleaning roller mop with downward pressure
Anti-tangle brush technology is excellent for pet owners
Long runtime suitable for large floor plans

Cons

The 5-in-1 station takes up significant floor space
Noise level can reach 70 dB during operation
Requires regular attention to water tank levels despite automation

Setup, Compatibility & Care

Placement: Set up the docking station against a wall on a level surface with at least 0.5 meters of clearance on either side and 1.5 meters in front for easy navigation.
App Connection: Download the eufy App and follow the on-screen instructions to connect your robot to your Wi-Fi network for mapping and scheduling.
Water Management: Ensure the clean water tank is filled before initial use and empty the wastewater container periodically as prompted by the app.
Maintenance: While the station handles most cleaning, check the brush roll periodically for any large debris and wipe the sensors with a dry, clean cloth to maintain navigation accuracy.
Dust Bags: Replace the internal dust bag when the app notifies you that it is full to maintain optimal suction performance.