Jabra - BIZ 2400 II QD Headset - Stereo - Quick Disconnect - Wired - Over-the-head - Binaural - Supra-aural - Noise - Black
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Product Information
Full details
The Jabra BIZ 2400 II Duo headset is designed for office and call center professionals seeking exceptional call clarity and all-day comfort. Its key benefit is superior noise cancellation for both ends of the call, ensuring better customer experiences. A potential caveat is its wired-only connectivity via QD, limiting mobility compared to wireless options.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | BIZ 2400 II |
| Model Part Number | 2489-825-209 |
| Brand | Jabra |
Extended Product Information
FAQs
What is the primary advantage of the Jabra BIZ 2400 II Duo?
The primary advantage is its superior audio quality for both the user and the caller, thanks to advanced noise-canceling microphones and HD Voice technology, combined with exceptional comfort for long-term wear.
Is this headset compatible with my computer?
This headset uses a Quick Disconnect (QD) plug and is primarily designed for compatible desk phones. For computer use, you would need a separate Jabra QD to USB adapter or a similar solution, which is not included.
How does PeakStop™ technology work?
PeakStop™ technology automatically filters out sudden loud noises or tones above 118 dB, protecting your hearing from potentially damaging sound spikes.
Can I use this headset for both ears simultaneously?
Yes, the 'Duo' in the name signifies that it is a binaural headset, meaning it has earcups for both ears, providing a more immersive and focused listening experience.
How durable is the cord?
The cord is reinforced and specifically designed to withstand the demands of a contact center environment, including being protected against office chair wheels and daily friction.
What is the weight of the headset?
The Jabra BIZ 2400 II Duo is notably lightweight, up to 40% lighter than many competing high-end headsets, weighing approximately 77g.
Can the microphone be moved out of the way?
Yes, the boom arm can be rotated 360 degrees using the FreeSpin™ feature, allowing you to easily move it away from your face when not in use or for comfort.
Troubleshooting
No sound from the headset
Check that the QD plug is securely connected to the phone or amplifier. Ensure the headset is selected as the audio device on your phone system. Test with another compatible QD device if possible.
Microphone not working or low volume
Verify the microphone boom arm is positioned correctly near your mouth. Ensure the microphone is not muted via the phone system controls. Clean the microphone grille gently.
Poor audio quality (static, distortion)
Inspect the QD connection for dirt or damage. Try disconnecting and reconnecting the headset. If the issue persists, the problem may lie with the phone system or amplifier.
Discomfort during extended wear
Adjust the headband for a looser fit. Reposition the earcups for optimal comfort. Ensure the microphone boom arm is not pressing too hard on your face.
Pros and Cons
Pros
- Exceptional call clarity due to advanced noise-canceling microphone.
- Enhanced comfort for long working hours, reducing listener fatigue.
- Built for durability in demanding professional environments.
- Effective hearing protection with PeakStop™ technology.
- High-definition audio for both outgoing and incoming calls.
Cons
- Wired connection limits user mobility.
- Relies on QD connector, requiring compatible phone systems.
- Passive noise cancellation may not be sufficient for extremely noisy environments.
- Can be more expensive than basic headsets.
Setup, Compatibility & Care
Setup: To set up your Jabra BIZ 2400 II Duo, connect the Quick Disconnect (QD) plug to your compatible Jabra-enabled desk phone or amplifier. Ensure the headset is properly seated on your head with the microphone positioned near your mouth. The adjustable headband and boom arm allow for a custom fit.
Compatibility: This headset is designed for use with professional desk phone systems that support a Jabra QD connection. It is not directly compatible with standard computer audio jacks or mobile phones without an appropriate adapter (sold separately).
Care: To maintain optimal performance and hygiene, clean the ear pads and microphone regularly with a slightly damp cloth. Avoid using harsh chemicals or abrasive materials. Store the headset in a clean, dry place when not in use. Ensure the QD connection is kept clean and free from dust.