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Alienware AW620M Wireless Gaming Mouse - Black

Alienware AW620M Wireless Gaming Mouse - Black

Conquer every gaming with the Dell Alienware AW620M Wireless Gaming Mouse, features of 26000 DPI w...

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Alienware Aw320m Mouse Gaming Ambidextrous Usb Type-A Optical 3200 Dpi

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Product Information

Full details

This guide is for gamers seeking a high-performance, ergonomic wireless mouse. The Alienware AW620M offers exceptional precision with its 26,000 DPI sensor and comfortable design, enhancing your gaming experience. Keep in mind that while it offers long battery life, charging is still required.

All features

ColourBlack
Model Part NumberAW620M-G-DEAM
BrandAlienware

Extended Product Information

FAQs

How do I adjust the DPI?

You can adjust the DPI settings within the Alienware Command Center software. There are several preset options available, or you can customize the DPI to your preferences.

What is the battery life?

The mouse has a battery life of up to 140 hours of gameplay on a single charge, depending on usage and lighting settings.

How do I charge the mouse?

Use the provided USB-C cable to connect the mouse to your computer or a power adapter. The mouse can be used while charging.

Is the mouse compatible with Mac?

The mouse is primarily designed for Windows. While it may function on a Mac, full functionality of all features is not guaranteed, and the Alienware Command Center software is not available on macOS.

Can I remap the buttons?

Yes, you can remap all seven buttons using the Alienware Command Center software.

What is the polling rate?

The mouse has a polling rate of 1000 Hz, which means it reports its position to the computer 1,000 times per second.

What is the warranty?

Please refer to the product documentation or contact Alienware support for warranty information.

Troubleshooting

Mouse not responding.

Check the power switch, ensure the USB receiver is properly connected, and try a different USB port. If using wireless, ensure the mouse is charged.

Cursor is erratic or laggy.

Make sure the mouse sensor is clean and free of obstructions. Try moving the USB receiver closer to the mouse, or use the USB dongle extender. Update the mouse drivers through the Alienware Command Center.

Lighting is not working.

Ensure the Alienware Command Center software is installed and running. Check the lighting settings within the software and make sure they are enabled.

Buttons are not functioning correctly.

Reconfigure the button assignments in the Alienware Command Center. Ensure that the correct profiles are selected.

Pros and Cons

Pros

  • High precision with a 26,000 DPI sensor.
  • Comfortable ergonomic design for right-handed users.
  • Versatile connectivity options (wireless and wired).
  • Customizable lighting for personalized aesthetics.
  • Long battery life for extended gaming sessions.
  • Durable construction for reliable performance.

Cons

  • Right-handed design may exclude left-handed users.
  • Requires charging despite long battery life.
  • Can be susceptible to interference in congested wireless environments.
  • May require initial setup and software configuration.
  • Price may be higher compared to basic mice.
  • The weight, at 100g, may not suit all users.

Setup, Compatibility & Care

  1. Connecting Wirelessly: Plug the USB receiver into your computer. Turn on the mouse using the on/off switch.
  2. Connecting Wired: Connect the USB-C cable to the mouse and your computer. The mouse will function in wired mode.
  3. Software Installation: Download and install the Alienware Command Center software from the Alienware website to customize lighting, DPI settings, and button assignments.
  4. Compatibility: Compatible with Windows 10 and Windows 11.
  5. Charging: Charge the mouse using the included USB-C cable. The battery indicator in the Alienware Command Center will show the charge level.
  6. Care: Clean the mouse with a soft, damp cloth. Avoid harsh chemicals or excessive moisture. Regularly check for firmware updates through the Alienware Command Center.

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