Apple iPhone 13 Pro Max - 128GB - Sierra Blue

A refurbished iPhone means it is a pre-owned device that has undergone inspection, testing, and restoration to full working order. While it functions like new, there might be minimal cosmetic imperfections not visible from arm's length. It comes with a 12-month warranty for assurance.

Yes, the iPhone 13 Pro Max was originally designed with an IP68 rating, meaning it can theoretically withstand submersion in water up to 6 meters for 30 minutes. However, water resistance is not a permanent condition and can decrease over time with normal wear and tear. For a refurbished device, it is always advisable to exercise caution and avoid intentional water exposure.

Typically, refurbished iPhones include the device itself and a USB-C to Lightning cable. A power adapter and headphones are usually not included and need to be purchased separately, similar to new iPhones from recent generations.

You have several options: use Apple's Quick Start feature by placing your old iPhone next to the new one during setup, restore from an iCloud backup, or restore from a backup made on a computer using Finder (macOS Catalina or later) or iTunes (Windows or macOS Mojave or earlier).

No, like all iPhones, the internal storage of the iPhone 13 Pro Max cannot be expanded via external memory cards. If 128GB becomes insufficient, you can utilize cloud storage services like iCloud, Google Photos, or Dropbox to offload photos and videos, or manage your installed apps.

This refurbished iPhone 13 Pro Max comes with a 12-month warranty from the date of purchase. An optional 24-month warranty may also be available for extended peace of mind. Please refer to your purchase documentation for full warranty terms and conditions.

Ensure the device is charged. Connect it to a power source and let it charge for at least 30 minutes. If it still doesn't turn on, try a force restart: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, then press and hold the Side button until you see the Apple logo.

Check your battery health in `Settings > Battery > Battery Health`. If it's significantly degraded, consider replacement. Reduce screen brightness, disable background app refresh for non-essential apps (`Settings > General > Background App Refresh`), and ensure your iOS is updated to the latest version.

First, try force quitting the problematic app by swiping up from the bottom of the screen (or double-pressing the Home button on older models) and swiping the app card upwards. If the issue persists, restart your iPhone. Ensure the app and your iOS are updated to their latest versions via the App Store and `Settings > General > Software Update` respectively. If the problem continues with a specific app, try reinstalling it.