Sennheiser MOMENTUM True Wireless 3 - Black

Firmware updates are managed through the Sennheiser Smart Control app. Connect your earbuds to your device, open the app, and it will notify you if an update is available. Follow the on-screen instructions, ensuring your earbuds are charged and kept close to your device during the update process.

Yes, both the left and right earbuds can be used independently for mono listening. Simply take one out of the case, and it will automatically connect to your device.

The earbuds provide up to 7 hours of playtime on a single charge, with an additional 21 hours available from the charging case, for a total of up to 28 hours. A full charge for the earbuds takes approximately 1.5 hours, and the charging case takes about 1.5 hours via USB-C.

Use a soft, dry, lint-free cloth to wipe the earbuds and charging contacts. The silicone ear tips can be removed and gently cleaned with a mild soap and water solution, then thoroughly dried before reattaching. Never use abrasive cleaners or submerge the earbuds.

aptX Adaptive is an advanced Bluetooth audio codec that automatically adjusts to provide the best possible sound quality and low latency based on your environment and content. It's important because it delivers a robust, high-resolution audio experience for both music and video playback, minimizing audio-visual lag.

Yes, the charging case for the MOMENTUM True Wireless 3 supports Qi wireless charging, offering a convenient way to top up the battery without needing cables.

You can switch between Transparency Mode, Adaptive Noise Cancellation, and Off via the customizable touch controls on the earbuds (by default, a single tap on the left earbud). You can also control these settings and adjust their intensity within the Sennheiser Smart Control app.

Ensure the earbuds are fully charged by placing them in the charging case for at least 15 minutes. Check if the case itself is charged. Try resetting the earbuds via the Smart Control app or by holding the touch controls for a prolonged period (refer to the app for specific reset instructions).

Check the earbud fit; a proper seal is crucial for audio performance, especially bass. Try different size ear adapters. Ensure there's no obstruction in the earbud nozzles. Also, check the equalizer settings in the Smart Control app and ensure your device's volume is appropriately set.

Verify the earbuds have a secure and snug fit in your ears, as a poor seal significantly reduces ANC performance. Ensure ANC is activated in the Smart Control app. Check for any background noise sources that might be overwhelming the ANC algorithm.

Make sure your fingers are clean and dry when using the touch controls. Restart your connected device and the earbuds. You can also customize or reset the touch control settings within the Sennheiser Smart Control app.

Ensure the earbuds are fully charged. Try unpairing and re-pairing the earbuds to your device. If using multipoint, try disconnecting from one device temporarily to see if the connection stabilizes. Perform a factory reset via the Smart Control app if issues persist.