HP - 17.3" HD+ Touchscreen Laptop - AMD Ryzen 5 - 32 GB RAM - 2 TB Storage - Windows - Silver
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Product Information
Full details
This HP 17.3" laptop is designed for users seeking a versatile machine for daily multitasking and entertainment. Its key benefit lies in the combination of a large HD+ touchscreen, powerful AMD Ryzen 5 processor, and ample storage, offering a smooth user experience for productivity and media consumption. A potential caveat is the HD+ display resolution, which may not be ideal for users requiring the absolute sharpest visual fidelity for professional graphic work. Key features include a generous 32GB RAM, 2TB storage, and the intuitive Windows operating system.
All features
| Colour | Silver |
|---|---|
| Resolution | HD+ |
| RAM | 32 GB |
| Processor Family | AMD Ryzen 5 |
| Internal Storage Capacity | 2 TB |
| Screen Size | 17 |
| Display Type | HD+ |
| OS | Windows |
| Processor | AMD Ryzen |
| Model Part Number | 198990687551 |
| Brand | HP |
Extended Product Information
FAQs
What is the screen resolution?
The screen has an HD+ resolution. While it offers a good viewing experience for everyday tasks, it is not Full HD (FHD) or higher.
Can I upgrade the RAM or Storage?
While specific upgradeability can vary, many HP laptops of this class allow for RAM and storage upgrades. Consult your laptop's manual or HP support for precise details on your model.
Is this laptop suitable for gaming?
The AMD Radeon Graphics are designed for everyday use and light media tasks. It is not recommended for demanding modern video games, which typically require dedicated graphics cards.
Does it come with a stylus?
This model features a touchscreen, but a stylus is typically sold separately and may not be included unless specified in the product packaging.
What version of Windows is installed?
The laptop comes with the Windows operating system pre-installed. Specific version details (e.g., Windows 11 Home/Pro) would be listed in the product's detailed specifications.
How do I connect external displays?
Connect external displays using the available ports on the laptop, typically HDMI or USB-C (if supported for video output). Refer to the laptop's physical layout for available ports.
Troubleshooting
Laptop does not power on
Ensure the power adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the issue persists, contact support.
Slow performance or freezing
Close unnecessary applications running in the background. Restart the laptop. Check for and install any available Windows updates. Ensure your storage is not completely full.
Touchscreen is unresponsive
Restart the laptop. Ensure the screen is clean and free of debris. Check Windows Device Manager for any issues with the 'HID-compliant touch screen' driver and consider updating or reinstalling it.
Wi-Fi connection issues
Restart your router and modem. Ensure Wi-Fi is enabled on the laptop. Try forgetting the network in Windows settings and reconnecting. Update your Wi-Fi driver.
Pros and Cons
Pros
- Large 17.3-inch touchscreen display
- Generous 32GB RAM for smooth multitasking
- Spacious 2TB internal storage
- Capable AMD Ryzen 5 processor for everyday use
- Included Windows operating system for broad compatibility
Cons
- HD+ display resolution might not be sufficient for high-detail visual work
- Touchscreen may add glare in brightly lit environments
- AMD Radeon Graphics are suitable for basic tasks but not intensive gaming or professional design
Setup, Compatibility & Care
Setup:
- Unpack the laptop and connect the power adapter.
- Press the power button to turn on the device.
- Follow the on-screen prompts to complete the initial Windows setup, including connecting to a Wi-Fi network and setting up your user account.
Compatibility:
This laptop runs the Windows operating system, offering broad compatibility with most software applications and peripherals designed for Windows. USB ports allow for connection to external drives, printers, and other accessories. Ensure any new hardware or software is compatible with the Windows version installed.
Care:
- Keep the laptop in a cool, dry place. Avoid direct sunlight and extreme temperatures.
- Clean the screen with a soft, dry microfiber cloth. For stubborn smudges, use a screen cleaner specifically designed for electronics, applied sparingly to the cloth, not directly to the screen.
- Wipe down the keyboard and exterior with a slightly damp cloth. Ensure the device is powered off and unplugged before cleaning.
- Periodically clean the ventilation openings to prevent dust buildup, which can affect performance and cooling. A can of compressed air is useful for this.