Experience truly hands-free cleaning with the Shark PowerDetect NeverTouch Pro 2-in-1 Robot Vacuum...Experience truly hands-free cleaning with the Shark PowerDetect NeverTouch Pro 2-in-1 Robot Vacuum and Mop. This advanced robot vacuum and mop system deep cleans all floor types using intelligent cleaning technologies. It automatically returns to its large NeverTouch self-cleaning base to empty dirt, refill with water, and clean its mopping pad, ensuring it's ready for the next cleaning cycle. The NeverTouch Pro base offers up to 60 days of self-empty convenience with separate tanks for clean water and dirt, remaining maintenance-free for up to a month. The robot automatically refills its tank with 1.7L of clean water for up to 4000 sq. ft. of mopping coverage and stores greywater for up to 30 days. After each vacuuming run, the robot empties its on-board dust bin into the bagless base, which holds dirt and debris for up to 60 days. The robot also self-cleans and self-dries its mopping pad after every mopping run. Its five deep-cleaning technologies include PowerDetect Cleaning Technology, Dirt Detect for increased suction on heavily soiled areas, Edge Detect for enhanced corner cleaning, and Floor Detect for automatic suction adjustment on different floor types. In Vacuuming + Mopping mode, Stain Mode allows for increased cleaning passes on targeted stained areas, and Wet Edge Detect extends the mopping pad for corner-to-corner cleaning. NeverStuck Technology actively maneuvers over obstacles and thresholds, and in mop mode, it lifts to prevent wet carpet messes. The Anti-Allergen Complete Seal captures 99.9% of dust, allergens, and irritants within the base. Anti-Odour Technology neutralizes bad smells, and Anti Hair Wrap technology prevents hair from tangling on the brush-roll, making it ideal for homes with pets. Precision home mapping with 360° LiDAR vision ensures methodical cleaning and object avoidance. The robot offers up to 110 minutes of run-time and can recharge and resume cleaning. Customize your cleaning experience through the SharkClean app, with features like scheduling, room selection, and carpet zones. Compatible with Alexa and Google Assistant. Comes with a 2-year guarantee upon registration with Shark (UK & ROI only).
Shark PowerDetect RV2800ZEUK Pro Robot Vacuum Cleaner & Mop (Missing Items/Used)Free delivery in 1–3 days£563.79Visit shop →
Product Information
Full details
The Shark PowerDetect NeverTouch Pro is designed for homeowners seeking a highly automated and comprehensive floor cleaning solution, particularly those with pets or allergies. Its key benefit lies in truly hands-free operation, combining powerful vacuuming and effective mopping with an advanced NeverTouch base that self-empties, self-refills, and self-cleans the mop pad for up to 60 days. While offering unparalleled convenience, initial setup and familiarization with its smart features are required to unlock its full potential.
All features
Colour
Black
Series
PowerDetect
Model Part Number
RV2800ZEUK
Brand
Shark
Extended Product Information
FAQs
How often do I need to empty the NeverTouch Pro base?
The NeverTouch Pro base is designed to hold dirt and debris for up to 60 days, depending on your home's size and cleaning frequency. The SharkClean app will notify you when it's nearing full.
How often do I need to refill the water in the base for mopping?
The base's clean water tank has a 1.7L capacity, providing enough water for up to 4000 sq. ft. of mopping coverage. This typically lasts up to 30 days before needing a refill, depending on usage.
Does the robot avoid carpets when it's mopping?
Yes, in Vacuuming + Mopping mode, the robot features intelligent carpet detection. It automatically lifts its mop pad to prevent wetting carpets and rugs, ensuring they stay dry.
Is this robot vacuum suitable for homes with pets?
Absolutely. It features powerful suction and Anti Hair Wrap technology to effectively pick up pet hair without tangles. The Anti-Allergen Complete Seal base and Anti-Odour technology also make it ideal for pet households by trapping allergens and controlling smells.
Can I control which specific rooms the robot cleans?
Yes, through the SharkClean app and its Precision Home Mapping feature, you can define specific rooms, create no-go zones, set high-traffic zones, and customize cleaning schedules for targeted areas of your home.
What is the typical run-time of the robot on a single charge?
The robot offers up to 110 minutes of run-time in low suction mode on hard floors. If the battery runs low during a cleaning cycle, it will automatically return to its base to recharge and then resume cleaning where it left off.
How do I maintain the Anti-Odour technology in the base?
The NeverTouch Pro base includes an Anti-Odour cartridge that helps neutralize smells. This cartridge will need to be replaced periodically. Additional Anti-Odour cartridges can be purchased separately.
What kind of cleaning solution should I use for mopping?
Info needed: Please refer to your product manual for specific recommendations on cleaning solutions. Generally, it is best to use plain water or a Shark-branded/approved hard floor cleaning solution. Avoid using harsh chemicals or solutions not specified in the manual, as they could damage the unit or floor.
Troubleshooting
Robot not turning on or charging.
Ensure the NeverTouch Pro base is plugged into a functional wall outlet. Verify that the robot is properly docked on the base with the charging contacts aligned. Try plugging the base into a different outlet to rule out a power issue.
Robot getting stuck frequently or not covering entire area.
Clear small obstacles, loose cords, or rugs from the robot's cleaning path. Ensure there are no major changes to furniture layout since the last map. Refresh the map in the SharkClean app if necessary, or initiate a new mapping run. Check for tangled brush-rolls or side brushes.
Poor vacuuming performance or leaving debris behind.
Check if the base's dirt bin is full and empty it. Clean the robot's brush-roll, side brushes, and filter for any blockages. Ensure there are no obstructions in the robot's suction path. Run the robot in 'Dirt Detect' mode for heavily soiled areas.
Poor mopping performance, streaks, or not dispensing water.
Check if the clean water tank in the base is full. Ensure the robot's mop pad is clean and properly attached. Clean any debris from the water nozzles on the robot. Perform a deep clean on the mop pad if it's heavily soiled. Info needed: [Check manual for approved cleaning solutions; generally use water or a Shark-approved solution].
Robot not returning to its NeverTouch base.
Ensure the base is placed in an open area with adequate clearance around it (3 feet in front, 1 foot on sides). Check for any obstacles blocking the robot's path to the base. Clean the charging contacts on both the robot and the base to ensure good connection.
App connectivity issues or robot offline.
Restart your home Wi-Fi router. Ensure the robot is within range of your Wi-Fi signal. Try restarting the robot and re-pairing it with the SharkClean app following the in-app instructions. Verify your Wi-Fi network is 2.4 GHz, as some smart devices are not compatible with 5 GHz networks.
Pros and Cons
Pros
Highly automated and hands-free operation with extensive self-maintenance features (self-empty, self-refill, self-clean).
Effective cleaning performance for both vacuuming and mopping across various floor types.
Advanced navigation and obstacle avoidance significantly reduces the need for user intervention.
Specifically designed features (Anti Hair Wrap, Anti-Allergen, Anti-Odour) make it excellent for homes with pets and allergy sufferers.
Long run-time (up to 110 minutes) with auto-recharge and resume functionality for larger homes.
Cons
The NeverTouch Pro base is relatively large, requiring adequate space for placement.
Initial setup, including home mapping, may take some time.
Requires periodic replacement of Anti-Odour cartridges and mop pads.
The base's water tanks and dirt bin will eventually need manual cleaning.
Setup, Compatibility & Care
Setup Instructions
Unbox and Place Base: Carefully remove all components from the packaging. Place the NeverTouch Pro base on a hard, flat surface with at least 3 feet of clear space in front and 1 foot on either side to allow the robot to dock easily.
Fill Water Tank: Open the clean water tank on the base and fill it with clean tap water. Ensure it is securely closed.
Power On Base: Plug the base power cord into a wall outlet. The indicator lights on the base should illuminate.
Charge Robot: Place the robot onto the base, ensuring the charging contacts align. The robot will begin charging. Allow it to fully charge before its first run.
Download App & Map: Download the SharkClean app from your device's app store. Follow the in-app instructions to connect the robot to your home Wi-Fi network and initiate the first home mapping run. This process allows the robot to learn your home's layout.
Compatibility
Floor Types: Suitable for all floor types, including hard floors (wood, tile, laminate) and carpets/rugs.
App: Compatible with the SharkClean app on iOS and Android mobile devices.
Voice Assistants: Works with Amazon Alexa and Hey Google for voice-controlled cleaning commands.
Care & Maintenance
NeverTouch Pro Base:
Emptying Dirt Bin: The base holds dirt and debris for up to 60 days. Monitor the fill level and empty the bagless bin as needed by following the instructions in the app or manual.
Refilling Clean Water: The clean water tank (1.7L) in the base supplies the robot and typically lasts up to 30 days. Refill as indicated by the app or when empty.
Cleaning Greywater Tank: The base collects dirty water from the mop pad. Empty and clean this tank approximately every 30 days or as needed.
Anti-Odour Cartridge: Replace the Anti-Odour cartridge periodically (check product manual for replacement intervals). Additional cartridges are sold separately.
Robot:
Brush-roll & Side Brushes: Regularly check and clean the brush-roll and side brushes for tangled hair or debris. The Anti Hair Wrap feature minimizes tangles, but periodic inspection is still recommended.
Sensors: Wipe down the robot's sensors (e.g., cliff sensors, obstacle sensors) with a dry cloth to ensure optimal navigation.
Mop Pad: The mop pad is self-cleaning and self-drying by the base. However, for best performance, the mop pad should be removed and hand-washed or machine-washed periodically.
Charging Contacts: Keep the charging contacts on both the robot and the base clean and free of debris.
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