Samsung Galaxy Buds Pro - Black

Tap the touch area on an earbud to play/pause, double-tap to skip to the next track, and triple-tap to go back to the previous track. Touch and hold to activate custom settings, such as ANC or volume control.

Tap the touch area on an earbud to answer or end a call.

Yes, they have an IPX7 waterproof rating, meaning they can withstand immersion in up to 1 meter of fresh water for up to 30 minutes.

Open the charging case near your connected device, or check the battery indicators in the Samsung Wearable app.

Yes, you can connect them via Bluetooth, but some features (like custom controls) may be limited compared to Android devices.

Place the earbuds in the charging case, close the lid, and then reopen it. In the Samsung Wearable app, go to 'Earbuds settings' and select 'Reset'.

Ambient Sound mode allows you to hear the sounds around you without removing your earbuds. It amplifies external sounds, so you can have conversations or stay aware of your surroundings.

The warranty period is typically one year from the date of purchase. Check your local regulations for more details.

Ensure the earbuds are in pairing mode (LED flashing). Check Bluetooth settings on your device. Restart both the earbuds and your device.

Ensure the earbuds are properly seated in your ears. Try different ear tip sizes for a better seal. Check for software updates in the Samsung Wearable app.

Make sure the ear tips fit snugly. Adjust the equalizer settings in the Samsung Wearable app. Clean the earbud grilles to remove any obstructions.

Check the battery level of both earbuds. Try resetting the earbuds by placing them in the charging case and closing it for a few seconds. If the problem persists, contact Samsung support.

Ensure the earbuds are within the Bluetooth range of your device. Reset the Bluetooth connection on your device. Avoid using the earbuds near sources of interference (microwaves, Wi-Fi routers).