HP - Series 3 Pro - 24" Full HD
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Product Information
Full details
The HP Series 3 Pro 23.8 inch FHD Monitor is designed for professionals and everyday users seeking an expanded, comfortable, and clear visual workspace. Its key benefit lies in enhancing productivity through a larger screen with vibrant colors and smooth motion, complemented by eye-care technology. However, users should note that while it offers a 100Hz refresh rate, it is not designed for high-end gaming requiring very high refresh rates or adaptive sync technologies like G-Sync or FreeSync.
All features
| Colour | Black |
|---|---|
| Energy Efficiency | D |
| Screen Size | 24 |
| Display Type | Full HD |
| Series | Series 3 Pro |
| Model Part Number | 9U5C1AA |
| Brand | HP |
Extended Product Information
FAQs
What is the native resolution of this monitor?
The native resolution of the HP Series 3 Pro 23.8 inch FHD Monitor is 1920 x 1080 pixels (Full HD).
Does this monitor have built-in speakers?
No, this monitor does not come with built-in speakers. You will need external speakers or headphones for audio.
Can I mount this monitor on a wall or VESA mount?
Yes, the monitor supports VESA mounting with a 100 mm x 100 mm pattern. A VESA mount is not included.
What is the response time, and is it good for gaming?
The response time is 5ms (GTG). While this provides a decent experience for casual gaming and video, it is not optimized for high-speed competitive gaming where lower response times are preferred.
How do I activate HP Eye Ease?
HP Eye Ease is an always-on hardware filter. It is enabled by default and does not require activation through software. It works automatically to reduce blue light without affecting color accuracy.
What cables are included in the box?
The monitor comes with an AC power cord and an HDMI cable. A Quick Setup Poster and warranty card are also included.
Is this monitor suitable for professional color-critical work?
The monitor offers good color accuracy and wide viewing angles thanks to IPS technology, suitable for general professional use. However, for highly critical color work, dedicated professional-grade monitors with wider color gamut coverage might be more appropriate.
What is the warranty period for this monitor?
This monitor typically comes with HP's three-year limited warranty. Please refer to the included warranty card for specific terms and conditions.
Troubleshooting
Monitor does not turn on
Ensure the AC power cord is securely connected to both the monitor and a working power outlet. Check if the power button on the monitor is pressed. Try a different power outlet.
No image displayed on screen
Verify that the video cable (HDMI or VGA) is securely connected to both the monitor and the computer. Ensure the computer is powered on and not in sleep mode. Select the correct input source using the monitor's OSD button if necessary.
Screen resolution is incorrect or blurry
Check your computer's display settings and set the resolution to the monitor's native 1920 x 1080. Ensure graphics drivers are up to date. Use the monitor's OSD button to adjust clarity if available.
Colors appear washed out or inaccurate
Adjust the color settings via the monitor's On-Screen Display (OSD) menu. Ensure the correct color profile is selected in your computer's display settings. Verify that HP Eye Ease is not causing an unintended color shift if that is a concern for your specific use case.
Screen is flickering
Ensure the refresh rate is set correctly to 100 Hz in your computer's display settings. Check the video cable for damage and ensure it is securely connected at both ends. Disable any third-party display software that might interfere.
Cannot achieve 100Hz refresh rate
Confirm that your computer's graphics card and operating system support 100Hz at 1920x1080 resolution. Ensure you are using the HDMI 1.4 port, as VGA may have limitations. Update your graphics drivers.
Pros and Cons
Pros
- Enhanced color accuracy and wide viewing angles due to IPS technology.
- Reduced eye strain with HP Eye Ease and Flicker-Free technologies.
- Smoother visual experience with a 100Hz refresh rate.
- Modern design with a 3-sided micro-edge bezel for immersive viewing and multi-monitor setups.
- Simple and intuitive setup with included HDMI cable and clear instructions.
- Built with sustainability in mind, featuring recyclable packaging.
Cons
- Does not support advanced gaming features like NVIDIA G-Sync or AMD FreeSync.
- Response time of 5ms (GTG) might be noticeable in extremely fast-paced gaming action.
- Built-in speakers are not included.
- Limited tilt adjustment on the stand, though generally sufficient for comfortable viewing.
- Energy efficiency rating of 'D' might be a consideration for users focused on minimizing energy consumption.
Setup, Compatibility & Care
Setup:
- Unpack all components: monitor, AC power cord, HDMI cable, and warranty card/quick setup poster.
- Attach the monitor stand to the monitor panel according to the Quick Setup Poster instructions.
- Connect the AC power cord to the monitor and plug it into a power outlet.
- Connect the included HDMI cable from the monitor's HDMI port to your computer's HDMI output. Alternatively, use the VGA port if your computer requires it.
- Power on your computer and then press the power button on the monitor.
- Your computer should automatically detect the monitor. If not, go to your computer's display settings to select the correct resolution (1920 x 1080) and refresh rate (100 Hz).
Compatibility:
The HP Series 3 Pro monitor features standard HDMI 1.4 and VGA ports, ensuring compatibility with most modern and older desktop computers, laptops, and some other devices. It is certified to work with Chromebooks. Ensure your computer has an available HDMI or VGA output port.
Care:
- Cleaning: Use a soft, dry, lint-free cloth to clean the screen and the monitor's exterior. For stubborn marks, lightly dampen the cloth with water only. Never use solvents, ammonia-based cleaners, or abrasive materials.
- Ventilation: Ensure the monitor's ventilation slots are not blocked to prevent overheating.
- Power: Always use the provided AC power cord. Avoid placing the monitor near heat sources or in excessively humid environments.
- Adjustment: Adjust the tilt of the monitor using the stand to find a comfortable viewing position. Avoid forcing the adjustment beyond its intended range.