Hansgrohe Ecostat Comfort Q Thermostat - Black

The Hansgrohe Ecostat Comfort Q Thermostatic mixer provides consistent water temperature for your ...

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Product Information

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The Hansgrohe Ecostat Comfort Q Thermostatic mixer in Matte Black is an ideal solution for homeowners and installers seeking a sleek, space-saving shower control system that prioritizes safety and temperature stability. It is designed for concealed installation, providing a minimalist aesthetic while managing two separate water outlets, such as an overhead shower and a hand shower. The primary benefit is consistent, reliable temperature control with built-in scalding protection; however, users should note that the necessary iBox universal base set (model #01500180) must be purchased and installed separately.

All features

ColourBlack
Model Part Number33717670
BrandHansgrohe

Extended Product Information

FAQs

Is the base set included with the thermostat?

No, the iBox Universal Base Set (#01500180) is required for installation and must be purchased separately.

Does this thermostat control two showers at once?

The unit is a two-function mixer, which allows you to switch between two water outlets, but it is not typically designed to run both simultaneously at full pressure.

Can I install this myself?

Due to the complexity of in-wall plumbing and the requirement for precise installation of the base set, professional installation is strongly recommended.

What should I use to clean the matte black finish?

Use only mild soap and a soft cloth. Never use abrasive sponges or cleaning agents containing vinegar, alcohol, or chlorine, as these can damage the finish.

How do I override the SafetyStop feature?

Simply press the release button located on the temperature handle while rotating it past the 38-degree Celsius set point.

Troubleshooting

Water temperature is not reaching desired heat

Ensure the water supply valves are fully open or perform a calibration of the thermostatic cartridge if the unit has been recently installed.

Water pressure is weak or fluctuating

Check the flow adjustment settings on the unit or contact a plumber to inspect for debris in the line or issues with the main water pressure regulator.

The handle is stiff to turn

Over time, calcium deposits can build up; flush the unit or apply food-grade silicone grease to the cartridge assembly.

Pros and Cons

Pros

  • Elegant matte black finish provides a modern bathroom aesthetic
  • Space-saving design through concealed wall installation
  • Precise thermostatic mixing prevents scalding
  • Easy to operate dual-function control
  • High-quality German engineering and construction

Cons

  • Requires the additional purchase of the iBox base set (#01500180)
  • Concealed installation requires professional plumbing expertise
  • Matte black finish may show water spots more than chrome finishes

Setup, Compatibility & Care

Installation of this product must be performed by a qualified professional due to the requirements of the concealed, behind-the-wall plumbing. You must install the Hansgrohe iBox Universal Base Set (#01500180) first, which serves as the connection point for all water lines.

Regarding care, the black finish should be cleaned using mild, non-abrasive soap and water. Avoid harsh chemicals, acidic cleaners, or scouring pads, as these can strip the coating or create micro-scratches on the surface. Wipe down with a soft microfiber cloth after use to prevent lime scale buildup.