Logitech G502 HERO High Performance Gaming Mouse - Black

Logitech G502 HERO high performance gaming mouse. Featuring HERO, our best sensor, 11 programmable...

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Product Information

Full details

This guide is for gamers seeking a high-performance mouse with customizable features. The Logitech G502 HERO offers exceptional accuracy and responsiveness thanks to its advanced optical sensor and adjustable weight system, giving you a competitive edge. Be aware that the extensive customization options may require some time to set up initially. Key features include 11 programmable buttons and LIGHTSYNC RGB technology.

All features

ColourBlack
Model Part Number910-005471
BrandLogitech G

Extended Product Information

FAQs

How do I change the DPI?

You can change the DPI using the DPI switch buttons on the mouse or through the Logitech G HUB software.

Can I save profiles to the mouse?

Yes, the G502 HERO has onboard memory to save your custom profiles.

What kind of mousepad is best?

The G502 HERO works well with a variety of mousepads. Consider a low-friction surface for optimal performance.

How do I adjust the weight?

The mouse includes a set of weights. Open the weight compartment on the bottom and insert the weights to customize the feel.

What is the polling rate?

The polling rate is 1000 Hz, which means the mouse reports its position 1000 times per second.

Does it have rubber grips?

Yes, it has rubber grips for improved comfort and control.

Is the G502 HERO wireless?

No, this is a wired mouse.

Troubleshooting

Mouse not detected.

Ensure the USB cable is securely connected. Try a different USB port or a different computer. Reinstall the Logitech G HUB software.

Cursor is erratic or unresponsive.

Clean the sensor lens on the bottom of the mouse. Adjust the DPI settings in the Logitech G HUB software or on the mouse itself.

Buttons are not functioning as programmed.

Verify the button assignments in the Logitech G HUB software. Make sure the correct profile is selected.

RGB lighting not working.

Ensure the lighting settings are enabled in Logitech G HUB. Check for software updates.

Pros and Cons

Pros

  • Highly accurate HERO 25K sensor.
  • Extensive button customization options.
  • Adjustable weight for personalized feel.
  • Stylish and customizable RGB lighting.
  • Durable build quality.
  • Comfortable ergonomic design.

Cons

  • May require some time to configure all the features.
  • Can be heavy if all weights are used.
  • Software is required for full customization.
  • Right-handed design only.

Setup, Compatibility & Care

  1. Installation: Connect the mouse to your computer via USB. The device is plug-and-play, but to fully utilize all the features, install the Logitech G HUB software from the official Logitech website.
  2. Software: Use Logitech G HUB to customize button assignments, DPI settings, RGB lighting, and save profiles.
  3. Compatibility: Compatible with Windows 7 or later and ChromeOS. Ensure your operating system is up-to-date for optimal performance.
  4. Care:
  • Clean the mouse regularly using a soft, slightly damp cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Clean the mouse feet to ensure smooth gliding on your mousepad.

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