Alienware PRO WIRELESS GAMING KEYBOARD - 2023

Use the included switch puller tool to remove the keycaps and the switches. Insert the new switches into the keyboard and press them down until they click into place. Replace the keycaps.

Up to 72 hours with default lighting over 2.4GHz and up to 1800 hours with Bluetooth on and RGB disabled.

The keyboard supports most 3-pin and 5-pin switches.

While it's designed for Windows, it may function with macOS, but full functionality of all features might not be guaranteed.

Use the Alienware Command Center software to customize lighting effects, colors, and brightness.

The product typically comes with a standard manufacturer's warranty. Check the documentation that came with your keyboard for details.

The keyboard has a consistent 1KHz polling rate on 2.4GHz wireless and USB-C wired connections.

Ensure the keyboard is charged. Check the power switch and try a different USB port or outlet.

Ensure the 2.4GHz dongle is properly connected. Move the keyboard closer to the dongle. Try reconnecting the keyboard or updating the drivers.

Ensure the keyboard is connected properly. Check if the keys are physically obstructed. Restart the computer and try again.

Ensure the Alienware Command Center is installed. Restart the software and try again. Check for software updates.