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HP Series 5 Pro Monitor - Silver - 23.8 inch - Full HD

Not AvailableHP Series 5 Pro Monitor - Silver - 23.8 inch - Full HD

The HP Series 5 Pro monitor, model 9D9L6A9, is designed for both business and home office use, pro...

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Colour
BlackSilver
Screen Size
2324

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Product Information

Full details

The HP Series 5 Pro 23.8-inch FHD monitor is ideal for professionals and home office users seeking enhanced productivity and visual comfort. Its key benefit is the combination of a large, clear display with advanced eye-care technology and versatile connectivity. A minor caveat is that the stand is not included, requiring a separate purchase or VESA mount for setup.

All features

ColourSilver
Energy EfficiencyC
Screen Size23
Display TypeFull HD
SeriesSeries 5 Pro
Model Part Number9D9L6A9#ABB
BrandHP

Extended Product Information

FAQs

Does this monitor come with a stand?

No, the HP Series 5 Pro 23.8-inch FHD monitor does not include a stand. A VESA mount or an optional HP stand is required for setup.

What is HP Eye Ease technology?

HP Eye Ease is an always-on, low-blue light filter that helps reduce eye strain by filtering out blue light without affecting color accuracy or introducing a color shift.

Can I connect this monitor to my laptop?

Yes, you can connect it to most laptops via HDMI or DisplayPort. You can also use the USB hub to connect peripherals.

What is the refresh rate of this monitor?

This monitor has a refresh rate of 100 Hz, providing smooth visuals.

What is the warranty period for this monitor?

The monitor comes with a three-year limited warranty from HP.

Is this monitor suitable for gaming?

While it has a 100 Hz refresh rate and 5ms response time, making it capable for casual gaming, it is primarily designed for productivity and office tasks. It does not support features like NVIDIA G-SYNC or AMD FreeSync.

How do I use the USB hub?

Connect a USB Type-A to USB Type-B cable from your computer to the monitor. Then, you can plug your USB devices (like a mouse, keyboard, or flash drive) into the USB Type-A ports on the monitor.

What does '3-sided borderless' mean?

This refers to the monitor's bezel design, where the top, left, and right edges have very thin or no visible frame, maximizing the screen area and creating a seamless look, especially when placed next to another monitor.

Troubleshooting

Monitor does not turn on

Ensure the power cable is securely connected to both the monitor and the power outlet. Try a different power outlet. Check if the power button is being pressed correctly.

No image displayed on screen

Verify that the video cable (HDMI or DisplayPort) is securely connected to both the monitor and the computer. Ensure the correct input source is selected on the monitor via the OSD menu. Restart your computer and the monitor.

Screen resolution is incorrect or distorted

Update your graphics card drivers. Ensure your computer's display settings are set to 1920 x 1080 resolution and the 16:9 aspect ratio. Check if the monitor's refresh rate is set to 100 Hz in your display settings.

USB ports not working

Confirm that the USB Type-A to USB Type-B cable is connected from your computer to the monitor's upstream port. Ensure the USB hub is enabled in the monitor's OSD settings. Try reconnecting the USB cables.

Colors appear washed out or inaccurate

Check the color settings in the monitor's OSD menu. Ensure HP Eye Ease is not causing an unintended color shift (though it's designed not to). Calibrate the monitor using a colorimeter if precise accuracy is required. Ensure the 100% sRGB setting is enabled if available.

Pros and Cons

Pros

  • Excellent color accuracy with 100% sRGB coverage.
  • Comfortable viewing experience due to HP Eye Ease low-blue light filter.
  • Smooth visuals with a 100 Hz refresh rate and 5ms response time.
  • Extensive connectivity options including a USB hub.
  • Sleek, modern design with a 3-sided borderless bezel.
  • Environmentally conscious with energy efficiency certifications.

Cons

  • Stand is not included, requiring an additional purchase or VESA mount.
  • Response time of 5ms GtG might not be sufficient for competitive gaming.
  • Only one DisplayPort and one HDMI port.
  • Built-in speakers are not included.

Setup, Compatibility & Care

Setup:

  1. Mounting: Since the stand is not included, you will need to use a VESA compatible mount (100mm x 100mm) or purchase an official HP stand. Attach the mount or stand securely to the back of the monitor.
  2. Connections: Connect your computer or other devices using the provided HDMI, DisplayPort, or USB Type-B cable. Connect the power adapter.
  3. USB Hub: Connect a USB Type-A to USB Type-B cable from your computer to the monitor's upstream USB Type-B port to activate the 4 USB Type-A downstream ports on the monitor.
  4. Power On: Connect the power cord to the monitor and plug it into a power outlet. Turn on the monitor using the power button.

Compatibility:

This monitor is compatible with most devices featuring HDMI or DisplayPort outputs. It is certified to work with Chromebooks. Ensure your graphics card supports the 1920 x 1080 resolution at 100 Hz for optimal performance.

Care:

  • Cleaning: Use a soft, dry, lint-free cloth to clean the screen and stand. For stubborn smudges, lightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or ammonia-based products.
  • Ventilation: Ensure the monitor's vents are not blocked to prevent overheating.
  • Power: Use only the provided power adapter and cables.