Shark Upright Vacuum Cleaner - Lift-Away, NV602UK - Blue

It is recommended to empty the 1.1 Litre dust bin after each cleaning session or when the debris reaches the 'Max Fill' line. This helps maintain optimal suction performance.

Yes, the pre-motor and post-motor filters are washable. Rinse them with cold water only. It is crucial to allow them to air dry completely for at least 24 hours before reinserting them into the vacuum to prevent damage.

Yes, with its powerful suction, two floor modes, and included Multi-Surface Tool, the Shark Lift-Away Upright Vacuum Cleaner is very effective at picking up pet hair from both carpets and hard floors.

The vacuum features a long 8-meter (approximately 26 feet) power cord, providing extensive reach for cleaning larger areas without needing to frequently change power outlets.

The Shark Lift-Away Upright Vacuum Cleaner comes with a 5-year guarantee upon registration with Shark. Please refer to your product registration card or the Shark website for full terms and conditions.

The Anti-Allergen Complete Seal Technology ensures that 99.9% of dust and allergens (down to 0.3 microns) are captured and sealed inside the vacuum, preventing them from re-entering the air you breathe. This is particularly beneficial for allergy sufferers.

While the vacuum has specific 'Hard Floor' and 'Carpet' modes, which optimize brush-roll activity, you should always consult the user manual for instructions on how the brush-roll functions or if there's a dedicated 'no brush-roll' setting for extremely delicate surfaces.

1. Check the dust bin and empty it if full. 2. Inspect the hose, wand, and floorhead for any blockages and clear them. 3. Clean the pre-motor and post-motor filters; ensure they are completely dry before reinserting. 4. Verify that the correct floor mode (Carpet/Hard Floor) is selected for your surface. 5. Check the brush-roll for tangled hair or debris and remove it.

Ensure the vacuum is properly plugged into a live power outlet. Check for any visible damage to the cord or floorhead connection. If the issue persists, contact Shark customer support for further assistance.

1. Turn off and unplug the vacuum. 2. Remove any hair, string, or large debris wrapped around the brush-roll. 3. Ensure the floorhead is correctly attached and no blockages are preventing the brush-roll from rotating freely. 4. Verify the vacuum is in the correct floor mode that activates the brush-roll (e.g., Carpet mode).

1. Immediately turn off and unplug the vacuum. 2. Check for any foreign objects or blockages in the hose, bin, or brush-roll area that might be causing the noise. 3. Ensure all filters are correctly seated. If the noise continues after checking for obstructions, contact customer support.